Dell CSR Company Profile Michiel van Dijk & Irene Schipper Amsterdam‚ May 2007 Dell – CSR Company Profile Colofon Dell CSR Company Profile By: Michiel van Dijk & Irene Schipper May 2007 Stichting Onderzoek Multinationale Ondernemingen (SOMO) Centre for Research on Multinational Corporations This document is licensed under the Creative Commons AttributionNonCommercial-NoDerivateWorks 2.5 License. To view a copy of this license visit: http://creativecommons.org/licenses/by-nc-sa/2.5 SOMO‚ Amsterdam
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Overseas Outsourcing of Medical Transcribing Case Study 6 — Overseas Outsourcing of Medical Transcribing The following is a discussion between Chris Boss‚ CEO of Good Hospital and M.D. Noitall‚ the Medical Director at the same hospital in Brisbane‚ Australia. Chris met M.D. in the hallway early one Monday morning. CHRIS: Good morning‚ M.D. I read a report in the Financial Times this morning that many hospitals and doctors are now sending medical files overseas to be typed up. The article says that
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classic‚ loyal Dell customer‚ Sreeja Kapoor is now conflicted between her company’s relationship with Dell and its need for large complex server solutions. Satisfied with the existing Dell support relationship for PCs‚ entry-level servers‚ and networking equipment‚ Kapoor is apprehensive about Dell’s ability to provide the level of extensive‚ high touch support for the larger server products. Critical to her decision to purchase mid-range and high servers and support services from Dell is the reliability
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Week Six Case Analysis: Dell Direct and Not-So-Direct MRKT 5000 Online Course Julia Huelsmann Dell Direct and Not-So-Direct Case Summary: When the Texas-based Dell computer company started in 1984‚ its creator Michael Dell was interested in having a completely different distribution approach from his competitors. In order to keep costs low‚ minimize inventory costs and cater to customer needs‚ Dell sold directly to customers. By 1997‚ Dell’s distribution model was working extremely
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Real world situation – Dell Inc. Dell Inc. was founded in 1984 by Michael S. Dell‚ who developed the supply chain formula‚ which would end up making Dell one of the world leaders in PC sales. When applying the resource-based view and the VRIN-framework to Dell‚ it becomes clear that Dell has a definite competitive advantage. Dell’s success-formula combines several resources which are “unique‚ valuable to customers‚ and difficult to imitate”. What makes Dell so special‚ is the fact that it does
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CASE 1: HOW DELL IS MANAGING ITS SUPPLY CHAIN http://wps.prenhall.com/wps/media/objects/2519/2580469/images/Realworldcase1.html The Problem Michael Dell started his business as a student from his university dorm by using a mail-order approach to selling PCs. This changed the manner in which PCs were sold. The customer did not have to come to a store to buy a computer‚ and Dell was able to customize the computer to the specifications of the customer. The direct-mail approach enabled Dell to underprice
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Dell Computer Corporation – Share Repurchase Program Questions: 1. Why do companies use stock options to compensate employees? What are the advantages of stock options relative to cash compensation? What‚ if any‚ are their disadvantages? 2. What‚ if any‚ risks do Dell’s shareholders face from Dell’s stock option program? Draw terminal payoff diagrams to illustrate the risk. Is this risk something that shareholders of Dell expect to bear when investing in Dell? 3. How does Dell
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This rapid success of the Dell Computer Corporation has interested business analysts the world over. The paper from the Harvard Business School is an analysis of the meteoric rise of this company until 1994. It delves into the factors that made the company a success and the kind of strategic decisions that the management of the company needed to make at various junctures. One such strategic decision that the management made was to shift from its existing "Direct Made to Order" business model to
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DELL INC. Michael Dell is the founder of Dell Inc. He started his business by simple built-to-order concept selling directly to customers. Later on he started direct sales by mail and phone. Dell is the first company to list a website. The profits dramatically increased when Dell started to sell its products through the website. Dell Effect  collective commitment to our customers‚ direct relationships‚ global citizenship‚ team success and winning. Dell’s aim is to create loyal
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the essence of what MIS is (Currie & Galliers‚ 1999). Dell Computer Corporation: Company Background Dell Computer Corporation is a major manufacturer of personal computers‚ computer peripherals‚ and software. Among the leading producers of computers in the world‚ Dell sells its products directly to customers through the Internet and mail-order catalogs rather than through retail outlets. The company is based in Round Rock‚ Texas. At Dell Computers‚ customers are brought into the product planning
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