Situation Statement Dell Computer Corporation was founded in 1984 by Michael Dell. From the early 1990s until the mid-2000s‚ Dell was ranked as a PC market leader relying on their distinctive marketing pattern “Direct Model” which undertook direct communication with customers and provided customized products. Recently‚ the PC industry is facing inconceivable worldwide competition‚ and Dell is gradually losing their competitive advantages by using its direct model in critical business segments
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Dell case Based on Ali Farhoomand’s “Dell: Selling Directly‚ Globally (2007) Introduction Dell’s business model has been the key element of Dell’s growth in revenue and reputation. It was innovative‚ cost reducing and effective with customers. Since the foundation Dell grew rapidly and did not appear to look back until 2007 when they lost their spot as the number one computer vendor in the world. This report will identify the key elements of Dell’s strategy and explain why it was a success in
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Dell Inc. in 2008 Can it overtake Hewlett-Packard as the world leader in personal computers? By Georges Bali 1 Brief History of the company Vision and Mission statement Answers to questions: Outline Question 1: Evaluation of Michael Dell’s performance Question 2: Elements of Dell’s strategy Question 3: Expansion into IT products evaluation Question 4: Financial Assessment of Dell in the years 2000 through 2008 Question 5: SWOT analysis Question 6: Competition with HP
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1. What are the key challenges DELL should be concerned with as it enters the large-scale server market? (3 Points) Unlike PC market‚ the support service was more critical for server market since a problem in server even for a short time could cause serious problem in the customer’s business. Competitors such as Hewlett-Packard and IBM had begun offering variety support service aggressively to enhance the quality of their service. DELL‚ through a business model that focuses on direct PC sales‚
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content 1. Introduction………………………………………………………………………………….3 2. The business model………………………………………………………………………….3 3. The original business model and human resource management…………………………….4 4. The strategic transformation at Dell…………………………………………………………5 5. The effect of the strategy transformation on Dell’s HRM…………………………………..8 6. Major challenges in the future……………………………………………………………..10 7. Recommendations………………………………………………………………………….11 8. Conclusion…………………………………………………………………………………13 9. Appendix…………………………………………………………………………………
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Matching Dell 1. Perform an Industry analysis on the personal computer industry Substitutes Buyers • Compaq • IBM • HP • Hacer • GateWay • Apple • Large and midsize Business • Government • Small Business • Individual Customers • Educational • Most of them have a strong purchasing power and a easy way to change of supplier in commodity PC product Suppliers Barriers to entry in this Industry • Intel • Microsoft • Others • They have a strong Power • Intel and Microsoft
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traditional channel strategy in the computer business? Dell’s most important FSA is its direct sales model. The traditional model startsed with manufacturers building computers‚ they distributed them to dealers who sellold them. Dell started with selling PCs directly to end users. In China they also used the ‘dual system’ model (using both direct sales and distributors). An important feature necessary for the direct sales model to be successful is an efficient supply chain. Dell had this efficient
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Dell – Supply Chain Management Case Study 1 Case Contents 1. Introduction......................................................................................................2 2. Dell – Company Overview ...............................................................................2 3. Dell Products and Services .............................................................................3 4. Dell – Key Facts ................................................................................
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(ROE) of Dell Corporation from 2008 to 2012. Dell /Year | Net Revenue($B) | Net Income($B) | ROA(%) | ROE(%) | 2008 | 61.133 | 2.947 | 10.69 | 78.90 | 2009 | 61.101 | 2.478 | 9.35 | 58.01 | 2010 | 52.902 | 1.433 | 4.26 | 25.40 | 2011 | 61.494 | 2.635 | 6.83 | 33.92 | 2012 | 62.071 | 3.492 | 7.84 | 39.16 | 2. Dell Inc. share prices from 1998 to 2013. . Forecast Earnings Growth | | According to the graph above‚ over the next five years‚ the analysts that follow Dell‚ are expecting
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Recommendations (1) Dell has to keep their simplicity into business models instead of creating it in complete way. (2) Dell should take serious consideration about their customer service in online marketing platform‚ not only providing many kinds of user engagement but they have to maintain it as well. (3) Dell should be more creative into their design features customization to attract more customers. Strengths 1. Good business model 2. Low inventory cost 3. High market shares 4. Customizable
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