Michael Dell – Leadership Case Study Case Study Please note: This case study was compiled from published sources‚ and is intended for use as a basis for class discussion and for information purposes only. While care is taken to ensure correctness of the facts‚ accuracy of information cannot be guaranteed and the content should not be taken as a substitute for professional advice. Unauthorized distribution of this document electronically or otherwise is prohibited. Please contact info@casestudyinc
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Case 7-5: Dell Computer Corporation Discussion questions 1. What is Dell’s strategy? Dell’s strategy was based on: • Market leadership as a result of a persistent focus on delivering the best possible customer experience. Direct selling‚ from manufacturing to consumer‚ was a key component of its strategy. • Its reputation as one of the world’s most preferred computer systems companies and a premier provider of products and services that customers worldwide needed to build
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Dell Pursue Growth in a Challenging Environment Problems: - Balancing expansion to retail - Stagnant corporate market (large enterprise‚ government) - Costumer market growing but not significant (home‚ small business) - Downturn economic - New entrants higher‚ rivalry higher (price war) - Bargaining power of supplier high - Leader change -> policy‚ goal - New opportunity market (tablet) - PC market stagnant - Still focusing in US market - US crisis‚ decrese in ability to pay -> demand
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Question 1 How has Dell used its direct sales and build-to-order model to develop an exceptional supply chain? The many challenges in order to improve the supply chains usually come with the unidentified. Many companies produce products they think their consumer will want. After that‚ they ship their products to retail stores. Then‚ these stores try to sell the products to the customers. Here‚ the supply chains slows down as they are figuring out what to build next. Then‚ these companies deal
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Sometimes when efforts are made to remedy a problem or an issue‚ the efforts made not only fail to improve things‚ but they also end up making things worse. Stated in the article Workplace Diversity Policies ‘don’t help’ – and ‘make men feel threatened’‚ programs implemented for the purpose of increasing and promoting diversity in work environments have been found in recent studies to have been less than effective. The main reason being insinuated in the article that is causing the attempts at diversifying
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main features of Dell direct sale model 5 3.0. SWOT Analysis 6 3.1 strength 7 3.2. Weakness 8 3.3. Opportunity 8 3.4. Threat 9 4.0. Problems of Dell direct sales model 9 4.1. Internal factors 9 4.2. External factor 11 5.0. Recommendation 12 6.0. Reference 14 Hartline‚ Ferrell. (2011).Marketing Management Strategies. International Edition. 5th Edition. South Western Cengage Learning: Canada 14 1.0. Introduction In the newest magazine named “Fortune”‚ Dell is No.51 of 500
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and how these items are acquired goes unnoticed. To the casual observer‚ Dell Corporation’s business is deceptively simple and operates seamlessly and effectively. For example‚ an interested customer goes onto the Internet‚ prices and orders a computer customized with a desired set of components‚ and two to three days later it is delivered right to their doorstep. Due to the seamless nature of the ordering and delivery process‚ the customer fails to notice the tremendous undertaking of coordinating
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Keith Westler Professor Allen English 100 25 April 2014 I’m a Writer When I first made the decision to go back to school I had two overwhelming fears. The first was my fear of public speaking‚ the other‚ and most prominent one‚ was the fact that I would have to write essays‚ research papers‚ and the like. I didn’t even accomplish this successfully over twenty years ago in high school‚ let alone at a college level! I made the decision that neither writing‚ nor any other obstacle‚ was going to
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I have a long way to go in order to become a successful writer. When a person writes something‚ they should have something to say. It seems that you really won’t have anything to say unless you actually analyze your surroundings‚ and honestly the amount of things we have to observe is endless. A weakness that I have improved on throughout the semester is organization of my writing. A lot of the times I would know what to say…but just not how to say it in my writing. When you specifically talked
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Management and organizational behavior The Dell Company has made choices using the systems and contingency approaches to management of the company. Firstly‚ the company’s strategy of having the customer of the product design it himself is a systematic in that the company builds a machine that is precise to the consumer’s needs thus reducing the overall time and cost of the process. The specified designs also means very little resources in primary research as the consumers can choose exactly what
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