CASE STUDY ANALYSIS DELL INC.: TIME TO DISCARD DIRECT SELLING MODEL? Contents 1. Abstract 2. Introduction 3. Methodology 4. Results / Findings 5. Strengths / Weaknesses / Analysis 6. Recommendations / Conclusion Appendices: Appendix A Appendix B Appendix C Abstract Dell is a multinational computer company which managed to stay in the first place of computer system sales for over a decade. Its strong and revolutionized strategy of direct selling computers to the customers
Premium Customer service Personal computer Dell
Analyze Dell case study using Porter’s Five Forces model. Contents 1.Abstract 2 2.Introduction 3 3.Brief summary of case study 4 4.Porter’s Five Forces and their application to case study 5 5.Threat of substitutes 5 6.Bargaining power of buyers 6 7.Competitive rivalry 6 8.Barriers to new entrants 7 9Bargaining power of suppliers 8 10.Conclusion 9 11.References..............
Premium Marketing Strategic management
Identification of Customers‚ Markets‚ Products‚ Competitors Dell Computer Corporation was established in 1984 and today ranks among the world ’s largest computer systems companies. Dell pioneered the concepts of selling personal computer systems directly to customers; offering build-to-order computer systems; and providing direct‚ toll-free technical support and next-day‚ on-site service. The company designs and customizes products and services to end-user requirements‚ and offers an extensive
Premium Dell Personal computer
Introduction Dell is the #1 personal computer provider in the USA and #2 worldwide. Dell has nearly two billion interactions with customers worldwide each year‚ and processes more than three million transactions daily. On average‚ over 140‚000 Dell computer systems are shipped each day.2 1 individual needs Dell offers real-time feedback online to suppliers about critical aspects of inventory management such as inventory volumes‚ product quality and customer satisfaction. Dell uses Radio Frequency
Premium Marketing Dell Personal computer
Dell Case Study The case study gives an outlook at Dell’s management and operation procedures which are used to operate and structure the company efficiently. The key points are: • Dell’s business plan was to sell good quality hardware at a low cost directly to the customer‚ allowing them to have a tailored Desktop that met their personal requirements; this was done by allowing customers to choose options from a list of components and specification which were then assembled to order
Premium Management Customer service Strategic management
Dell’s strategy Dell’s main strategic elements are built around a variety of core fundamentals which give Dell the competitive advantage it needs to regain its position as the leading manufacturer of IT products and services. Dell’s build-to-order manufacturing strategy is one of the main areas that differentiate it from its competitors in the IT industry. By introducing this strategy Dell were able to keep inventory to a minimum of six to seven days which enabled the company to operate as efficiently
Premium Customer service Marketing Sales
Dell 1. Introduction Dell Inc. (formerly Dell Computer) is an American multinational computer technology corporation based in Round Rock‚ Texas‚ United States‚ that develops‚ sells‚ repairs and supports computers and related products and services. Bearing the name of its founder‚ Michael Dell‚ the company is one of the largest technological corporations in the world‚ employing more than 110‚000 people worldwide. Dell is listed at number 44 in the Fortune 500 list. It is the third largest PC
Premium Dell Personal computer Computer
Discuss how the HR environment at Dell is managed. Your discussion must cover the following: Linking HRM practices to the company’s business objectives. Designing work that motivates and satisfies the employees as well as maximising customer service quality and productivity. Human Resource Management refers to the policies‚ practices and systems that influence employee’s behaviour‚ attitudes and performances. Nowadays more and more companies are recognising the fact that the key to company
Premium Motivation Employment Human resource management
Case: Keeping Prices as Low as Dell By: Student Name Date: January 17‚ 2012 1a. Which pricing objectives is Dell Inc. pursuing? Dell’s pricing strategy is to ensure profit maximization. In the case‚ we see that Dell is seeking to sell as many products as they can in order to achieve high revenues. Their main objective is to maximize long term profitability through the increase in market share and lowering costs as much as possible. Dell was aware of IBM’s dominance of the market‚ and therefore
Premium Pricing Marketing Marketing mix
Challenging Behavior Case Study Essay Module 1 essay submitted by Charles LaRocca Under the IDEA act‚ there is a greater responsibility to provide a positive learning environment for all students not just those with disabilities. IDEA is the vehicle that drives special education policies and procedures throughout the nation. Before IDEA‚ there was a very myopic view for teaching students with disabilities. In the past special education teachers provided instruction to their students in the classroom
Premium Education Educational psychology Disability