value chain is an interrelated series of process that produce a service on product to the satisfaction of customer. The concept of value chain also focuses attention on the types of processes in the value chain. History of DELL: [pic] ➢ Founded by Michael Dell in 1984 ➢ The single concept: Selling computer systems directly to customers ➢ Designed and built the first computer system of its own design in 1985 ➢ Was one of the first computer companies
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Dell Computers Sales Function Paper Week One MKT-445: Sales Tools and Strategies The company chosen is Dell Computers. Dell is a computer sales-oriented company that began in 1984 by Michael Dell in Austin‚ Texas. Dell Computers focuses on customer satisfaction. This does not stop at the final purchase of a computer. This satisfaction started with the idea and the design‚ manufacturing‚ packaging‚ the sale‚ and continues with the technical support after the sale has been made. Without the
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“The best Thanksgiving” Thanksgiving is my second all time favorite time of the year. I love waking up in the morning to the loud‚ obnoxious sound of leaves crunching‚ and cars driving. My day starts out by walking down thehnb cozy steps to smell my mom cooking lazy snacks that take forever to cook for the day. For the perfect thanksgiving day of course I have to go outside and enjoy a chilly beautiful fall day‚ but before I can go inside my mom usually catches me and says “Bailey you are going
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Michael Dell – Leadership Case Study Case Study Please note: This case study was compiled from published sources‚ and is intended for use as a basis for class discussion and for information purposes only. While care is taken to ensure correctness of the facts‚ accuracy of information cannot be guaranteed and the content should not be taken as a substitute for professional advice. Unauthorized distribution of this document electronically or otherwise is prohibited. Please contact info@casestudyinc
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Marketing Strategy/Plan………………………………………………………….4 Customer loyalty programs…………………………………………….………...5 Product Quality and prices……………………………………………….……....6 SWOT……………………………………………………………………....….…7 Competitors……………………………………………………………….………8 Overall Appearance……………………………………………...……….……….9 Reflections………………………………………………………………….…….10 Interview Questions………………………………………………………………11 Evaluations………………………………………………………………….……13 Company overview Best Buy is
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“Isipin mo na lang best friend mo ko.” This is the text message I received from her which started it all. These words gave me the privilege to call Mikee “bes” and have her as my one and true best friend. Best friends are the best when it comes to being an inspiration for improving oneself for the better. This is what Mikee made me realize. Although we’ve just been best friends for quite a short time‚ she already influenced me with her unique attitudes and characteristics. She’s one of the main
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VALUES‚ STRATEGIES‚ CULTURE [pic] Fundamental Principles First [10] In Jim Collins ’ landmark book Good to Great he shares important findings from his five year research project where he and his team compared companies that made a leap to greatness those that did not. Greatness‚ he explains‚ is matter of conscious choice and discipline. Jim emphasizes being the "best in the world." The idea is to be the best possible to make a difference. "Being the best" taken to
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Dell Pursue Growth in a Challenging Environment Problems: - Balancing expansion to retail - Stagnant corporate market (large enterprise‚ government) - Costumer market growing but not significant (home‚ small business) - Downturn economic - New entrants higher‚ rivalry higher (price war) - Bargaining power of supplier high - Leader change -> policy‚ goal - New opportunity market (tablet) - PC market stagnant - Still focusing in US market - US crisis‚ decrese in ability to pay -> demand
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Case 7-5: Dell Computer Corporation Discussion questions 1. What is Dell’s strategy? Dell’s strategy was based on: • Market leadership as a result of a persistent focus on delivering the best possible customer experience. Direct selling‚ from manufacturing to consumer‚ was a key component of its strategy. • Its reputation as one of the world’s most preferred computer systems companies and a premier provider of products and services that customers worldwide needed to build
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Discuss factors affecting the likelihood a competitor will respond to actions taken against it. Explain competitive dynamics in slow-cycle‚ fast-cycle and standard-cycle markets. CHAPTER OUTLINE Opening Case Competition Between Hewlett-Packard and Dell The Battle Rages On A MODEL OF COMPETITIVE RIVALRY COMPETITOR ANALYSIS Market Commonality Resource Similarity DRIVERS OF COMPETITIVE ACTIONS AND RESPONSES Strategic Focus Who Will Win the Competitive Battles Between Netflix and Blockbuster COMPETITIVE
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