Case 1: Southwest Airlines 1. What is SWA’s strategy? What does it take to execute the strategy? Southwest’s strategy is to maintain low cost‚ low fares and frequent flights. SWA execute this strategy through emphasizes point to point routes‚ which means customers fly directly to their final destination. According to annual report of 1993‚ 80 percent of its customers fly non-stop to their final destination. Furthermore‚ SWA also pays off in shorter turnaround times and higher equipment. Therefore
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Philippine Airlines Lucio Tan‚ the owner and Chairman of Philippine Airlines (PAL) was faced with a problem. Despite unacceptable levels of profitability‚ higher levels of passenger boardings for the summer of 1997 indicated that a sharp increase in staffing levels was required. Faced with this request from his management team‚ Mr. Tan‚ having heard of some effective consulting work carried out by Renoir Consulting in the Philippines‚ asked Renoir to conduct an assessment of his Manila operation
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Case Delta Beverage Group‚ Inc. History The Delta Beverage Group is a bottling and canning company from the United States. Delta had some very strong brand names‚ like Pepsi and Mountain Dew‚ included in their franchises. Around 1988‚ a price war occurred and Delta suffered from compressed margins. About a year later situation became critical and a new management team from was hired. The new management stopped the fall in prices‚ the decline in market share and increased margins by changing
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Learnings from Singapore Airlines Case Study This document focuses from the perspective of teachings from class 1 of Marketing. The teachings of the class 1 are: Value for the customers‚ customer satisfaction‚ marketing approach‚ profit making at a superior service and building relationship with customer Singapore airlines goal is service excellence at a profit. Service excellence is achieved by providing a value for the
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firms rely on the analysis of macroeconomic and industry data to develop performance improving strategies and increase their profitability. With this in mind‚ the following report consists of an analysis of the U. ... macro environment‚ the airline industry‚ and Delta Air Lines. It covers both a historic period from 1996 to 2000 and a current period from 2001 to the present. ... Even though there has been current significant improvement in GDP‚ there are new concerns regarding deflation‚ the present jobless
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year‚ the time series exhibits regular fluctuations during every July in each year. For instance‚ this equation (y = 2.3347x + 100.47) explains that there is a coefficient of trend that’s moving upwards Moreover‚ every July the demand of Clear Skies Airlines (CSA) is very good Therefore‚ the number of passengers that travel overseas from Pleasantville using CSA’s services‚ shows a strong increasing trend‚ with strong seasonality. On the basis of the cyclical travel patterns‚ we can clearly see that the
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our financial health‚ if you will‚ and our risk taking. In terms of culture‚ our people are Delta. I know it’s cliché and we say it a lot‚ but everything we do is because of the people we have. The people are the productivity that we have. Our financial success is because of our people. Our customer service‚ which drives our financial success. Our operational reliability. Everything we are as an airline is because of our people. It’s kind of the linchpin to our whole organization. Consistency is
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– Organizational Behaviour Delta Air Lines: The Launch of Song‚ Case Assignment Fabian Schulze Wierling‚ Exchange Student‚ Germany Student ID: 1155065598‚ f.schulze-‐wierling@whu.edu Tasks 1) What is the main problem (apart from the general financial issues) facing Delta in this case? 2) What is Song’s overall guiding policy
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Delta Song Case Analysis Possible cost drivers that will allow us to estimate a salary cost function for Delta are: available seat miles‚ number of departures‚ available ton miles‚ revenue passenger miles‚ and revenue ton miles. The two cost drivers we chose were revenue passenger miles and available ton miles. The salaries consist of payments to pilots‚ flight attendants and ticket agents. Their salaries are determined by the number of passengers and cargoes and the miles or hours flown. This is
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Joaquin River Delta” is one of the biggest “estuary on the West Coast of the U.S.”. Therefore‚ will be expanding on this topic. As I go in detail in the situations that the “Delta”. In addition‚ to the objectives that have been recognized through the years. Furthermore‚ the projects that have come about‚ in order to be able to solve the crisis of the “Delta”. Then know if the problem can really be solved or what should be done. How the “delta” came to be? The “Sacramento-San Joaquin Delta” rather than
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