This unit is about making and receiving telephone calls and transferring calls‚ when necessary‚ in a business environment. 1- Understand how to make telephone calls. 1.1 Describe the different features of telephone systems and how to use them. Telephone systems have many different features this allows us to handle and manage calls in a professional manner. · Call holding- places a caller on hold so you can perform another task. This could be to locate paperwork‚ find
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A Telephone Call Analysis REALISTIC‚ MODERNIST PLOT‚ 1st person monologue A Telephone Call brings up issues such as the constraints of society and the different places men and women occupy it all through a simple device‚ the telephone. The character in this story is awaiting a call from her lover‚ who promised to call but has not. The woman goes through a variety of emotions including anger‚ hope‚ and despair. Parker uses this very uncomplicated situation to highlight the power dynamics to
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As early as the beginning of the 20th century‚ telephones have integrated into a part of our everyday lives. They remain at the root of our community‚ so whether they are a good thing or not remains of the utmost importance to society. Obviously‚ telephones can be extremely useful in some situations. Telephones could be life-saving if you were in danger‚ and had to make a SOS call. Communication has become revolutionary because of telephones‚ with it being extremely efficient‚ and also more environmentally-friendly
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Unit 107- Make and receive telephone calls Understand how to make telephone calls 1.1- Describe the features of telephone systems and how to use them. On my own phone at work o have many different features such as * Loudspeaker * Volume * Hold * Transfer * End call Each one of these features has a different working. Loudspeaker- This is so myself and others around me can hear what the clients have to say‚ coming through the phone rather than a headset. Volume- This is so
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Analysis and Commentary of “Telephone Conversation” by Wole Soyinka This poem is about the perceptions‚ attitudes and problems between the black and white skinned people/races. In this short poem of a telephone conversation between a dark skinned West African and a British landlady‚ the writer‚ Wole Soyinka‚ effectively makes others aware of the prejudice and tantrums thrown by the whites to the blacks. This poem emphasises the racism and criticism of Whites against the Blacks. In this poem
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In order to improve their net income‚ Flores has suggested three options as follows. Option 1 is to increase the price to $1‚000 per hour while reduce demand by 30%; option 2 is to reduce the price to $600 per hour while increase demand by 30%; option 3 is to increase revenue hours by up to 30% through increasing their promotion cost. Each option will affect net income in the following ways: For option 1: Profit 1 = 205 hours * $400 per hour + $1‚000 per hour * (138 * 70%) hours – total hours
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The telephone is a remarkable invention. The telephone was the new and improved telegraph‚ of the 18th century (Encyclopedia.com‚ 2000). The telephone‚ believe it or not‚ affected the United States in multiple different ways‚ good and bad. The telephone had ran most to all postal services out of business because people liked calling better than going through the trouble of writing and sending out a letter. Also‚ when it came to private business‚ calling was much better than mailing a letter. But
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Alexander Graham Bell invents the telephone Alexander Graham Bell Alexander Graham Bell invents the telephone September 2011 Justine Gadiel M. Gaditano Checklist Contents Possible Points Points Earned 1 Folder 5 2 Tittle Page 1 3 Illustrations 10 and Pictures 4 Outline
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Telephone Conversation was a poem concerning the racial discrimination between the Caucasian and African. In the poem‚ the poet wanted to rent a house from the landlady originally. However‚ after he stated that he was African‚ the conversation turned to discuss the poet’s skin color swiftly and it lasted till the end of the conversation.. Repetition was used to emphasize on the issue of racial discrimination. ’Dark’ was repeated to show how much did the landlady care about the poet’s color‚ because
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Since its inception‚ the telephone has become one of the most important inventions of all time. Although some were skeptical about its replacement over telegrams‚ in the end the advent of this fine communication equipment has won the hearts of many. As a matter of fact‚ the telephone system had come to numerous facelifts that it literally connected the world before the internet was born. Because of its importance‚ homes and businesses can not live without it. In the U.S. alone‚ most if not all
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