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    Kaoru Ishikawa

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    http://www.behindthename.com/name/ichiro Process Improvement in Japan. (2010). Dr. Kaoru Ishikawa. Retrieved July 26‚ 2013‚ from Process improvement in Japan: http://www.process-improvement-japan.com/kaoru-Ishikawa.html Reshef‚ Y. (2000). W. Edwards deming: the man and the legend. Retrieved July 24‚ 2013‚ from University of Alberta: http://www.ualberta.ca/~yreshef/orga432/demingobituary.html Takahashi‚ Y. (1993). Progress in the electronic components industry in Japan after World War II. Retrieved July

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    too "independent"‚ teenage Frederick was placed in the care of Edward Covey‚ a man who had a reputation as a fierce slave-breaker. Covey beat him mercilessly and without justification. Douglass considered the turning point in his life to be the moment when he resisted Covey’s beating. Covey couldn’t break his spirit‚ and‚ for the first time in Frederick’s life‚ a white man backed down. “My term of actual service to Mr. Edward Covey ended on Christmas day‚

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    Red Bead Experiment

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    William Edwards Deming was a master of quality improvement. His demonstration called the “Red Bead Experiment” was an amazingly simple‚ but effective way to highlight some problems in quality management. The example‚ which he used in many of his seminars‚ involved a batch consisting of approximately 80% white beads and 20% red beads. A group of willing workers were trained to use paddles that collected samples of beads for quality testing. The workers showed their paddles to managers who would then

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    what we were supposed to do in the gym multiple times. Even though the day was boring and uneventful‚ I was nervous the entire school day. In The 7 Habits of Highly Effective Teens‚ Sean Covey states‚ “Putting first things first also deals with learning to overcome your fears and being strong during hard moments” (Covey 106). In order to overcome my fear and stay strong I had to put first things first. I was worrying

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    Contents Introduction and Orientation to the Topic 4 Report 5 Task 1 5 Defining Quality in Terms of Business 5 Evolution of Total Quality 5 Quality Management Approaches for Walmart 6 Deming’s approach 6 Juran’s Approach 6 Crosby’s approach 7 Similarities and differences among the Suggested Approaches 7 Similarities among Juran‚ Crosby and Deming’s approaches 7 The differences between Juran‚ Crosby and Deming’s approaches 7 Task 2 9 Customer satisfaction 9 Continuous Improvement 9

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    cannot pursue more aggressive venture strategies as they have to follow some restricting bureaucratic rules and regulations. W. Edwards Deming says‚’ putting out fires is not improvement. Finding a point out of control‚ finding the special cause and removing it is only putting the process back to where it was in the first place. It is not improvement of the process. [Deming attributed this conclusion to Joseph M. Juran‚ many years ago.] You are in a hotel. You hear someone yell fire. He runs for the fire

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    competitive advantages in the marketplace. The increasingly wealthy and sophisticated organization understands the tremendous impact on its product or service quality which defined by customer. In terms of total quality management (TQM)‚ Dr. W. Edward Deming is a well-known representative in quality improvement. Dr. Deming’s philosophy is an extension of TQM (PDCA) which presents in his job position in Japan after World War II. The famous “Deming’s 14 points” has been well-used in every business for continuous

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    Effective Listening

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    Effective Listening Business Communication COM/285 Effective Listening Communication encompasses four basic types: reading‚ writing‚ speaking‚ and listening (Covey‚ 2004). The ability to master them well is crucial to be effective (2004). Whereas the first three are taught at school as separate courses‚ little to none is known for trainings regarding listening. Communication is a two-way process and listening is an important part of communication. Without a listener - the receiver-

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    Seven Habits

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    Seven Habits of Highly Effective People Warrant Officer Robert A. Bernal Abstract Your character is basically the sum of your habits. Therefore‚ to become successful‚ you need to develop good habits in your life. This book teaches you how to acquire the seven habits of truly effective people. The foundation of your success and character should be based on common moral values such as integrity‚ honesty‚ humility‚ courage‚ patience‚ justice‚ the Golden Rule‚ etc. This is known as the “Character

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    "Where justice is denied‚ where poverty is enforced‚ where ignorance prevails‚ and where any one class is made to feel that society is an organized conspiracy to oppress‚ rob and degrade them‚ neither persons nor property will be safe" said Frederick Douglass on how in a society where the a group of people alienates another group of people‚ neither parties will benefit. Justice and freedom are human rights that are required to live a fulfilling and happy life‚ from these rights‚ stem trust‚ love

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