hoping to increase their overall profitability margins. Many challenges were faced by these companies through these difficult times and some leaders offered ideas and solutions that they hoped would help solve some of these grave concerns. Dr. J M Juran was one of these great scholars‚ whose ideas were centered on Total Quality Management in the modernization effort of the workplace. He believed that improving the quality output of a product to the consumer would increase the profitability rate back
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William Edwards Deming (October 14‚ 1900 – December 20‚ 1993) was an American statistician‚ professor‚ author‚ lecturer and consultant. He is perhaps best known for the "Plan-Do-Check-Act" cycle popularly named after him. In Japan‚ from 1950 onwards‚ he taught top management how to improve design (and thus service)‚ product quality‚ testing‚ and sales (the last through global markets)[1] through various methods‚ including the application of statistical methods. Deming made a significant contribution
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Table Of Contents 1Introduction 3 1.1Microsoft Background 3 1.2The Aim Of Report 3 2.Quality Chain Reaction 4 3.The 14 Deming’s Point 5 4.Conclusion 11 5.Reference 13 1Introduction 1.1Microsoft Background Microsoft Corporation is a multinational computer technology corporation that develops‚ manufactures‚ licenses‚ and supports a wide range of software products for computing devices. Its most profitable products are the Microsoft Windows operating system and the Microsoft Office
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but to help institute the drive for continual quality improvement that would allow Japan to rise to become one of the world’s greatest economic powers before the end of the century. Kaoru Ishikawa was born in 1915 in Tokyo. He was the eldest of eight sons born to wealthy Japanese Industrialist‚ Ichiro Ishikawa. Interestingly‚ the name “Ichiro” is a common name in Japan‚ meaning “First Son”. While customary to pass this highly regarded name on‚ Ichiro named his first-born “Kaoru”‚ an androgynous name
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Kaoru Ishikawa Kaoru Ishikawa was born in Tokyo‚ on July 13 ‚1915 and death on April 16‚ 1989. In his family‚ he is the oldest of the eight sons of Ichiro Ishikawa. In 1939 he graduated University of Tokyo with an engineering degree in applied chemistry. He was a Japanese university professor and influential quality management innovator. He graduated in 1939 from University of Tokyo with an engineering degree in applied chemistry. After graduate‚ he started the job as a naval technical officer
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W. Edwards Deming He was an eminent scholar and teacher in American academia for more than half a century. He published hundreds of original papers‚ articles and books covering a wide range of interrelated subjects—from statistical variance‚ to systems and systems thinking‚ to human psychology. He was a trusted consultant to influential business leaders‚ powerful corporations and governments around the world. This includes inspiring and guiding the spectacular rise of Japanese industry after World
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Shewhart’s perspectives of quality management. What are the major similarities and differences between their perspectives? Crosby‚ Juran and Shewhart are the renowned expertise on quality management‚ who had made significant contributions on this aspect. The first two have possessed distinct definition on the word “quality”. To Crosby‚ quality refers to conformance to requirement”. To Juran‚ he described quality as fitness for function. In this essay‚ I will delineate some major similarities and differences
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Ishikawa diagram From Wikipedia‚ the free encyclopedia Ishikawa diagram Cause and effect diagram for defect XXX.svg One of the Seven Basic Tools of Quality First described by Kaoru Ishikawa Purpose To break down (in successive layers of detail) root causes that potentially contribute to a particular effect Ishikawa diagrams (also called fishbone diagrams‚ or herringbone diagrams ‚ cause-and-effect diagrams‚ or Fishikawa) are causal diagrams that show the causes of a certain event -- created
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Philip Bayard Crosby. Mr. Crosby was a practitioner‚ writer‚ and philosopher of quality management. His works range from books‚ seminars‚ and Philip Crosby Associates‚ which has helped to change the ever growing companies in corporate quality. Philip Crosby was born on June 18‚ 1926 in Wheeling West Virginia to Mary and Dr. Edward K. Crosby. After graduating from high school in 1944‚ Mr. Crosby decided to become a hospital corpsman with the Navy. After two years‚ Mr. Crosby enrolled in college
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Nissan Motor Corp. and Influence of the Juran Trilogy Nissan Motor Corp. redefined mass production and built its reputation around quality and reliability by paying attention to large and small details and following the Juran Trilogy applying the planning‚ Control and Improvement. Nissan builds a number of test vehicles and performs repeated running tests and simulated running tests to elevate production precision before they deliver a vehicle to the customer. To accurately respond to the market
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