way from being just a burger stand in San Bernardino‚ California in 1940. The original owners were two brothers‚ Richard and Maurice McDonald. The hot dog stand evolved into a restaurant offering 25 items on the menu. In 1947‚ Richard and Maurice (going forward the “McDonald Brothers”) decided to shutdown the restaurant to renovate to improve the business. The McDonald Brothers wanted to meet the demands of their customers‚ young and on the move. The idea was to create a Speedee Service Systems‚
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throughout the organization for all of the staff along with coming up with a talent review procedure for all of the level positions in the company. Second on the list was generating and implementing a succession of three development programs. Once McDonald’ put their plan out for the development system back in 2001 for all the staff positions‚ they wanted to improve in the most serious areas. First area was placing emphasis on accountability; second step was to increase the difference in performance
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APPLICATION OF DEMING 14 POINTS TO IMPROVE CLASS PERFORMANCE AND LEARNING INTRODUCTION Total Quality management is very important for the success of any organisation. W. Edward Deming is considered as the father of total quality management. To improve quality of the organisation‚ these Deming’s 14 points must be followed. In this essay‚ Deming’s 14 points will be applied on improving class performance and learning in an education University. Classroom performance is the productivity and accountability
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Case Study 1 – McDonald’s External Analysis (mODULE 2) Industry – global fast-food retailer‚ US based Product segment – burgers‚ French fries‚ nuggets‚ beverages and coffees and cakes in McCafe Current life cycle position in the industry – mature stage TEMPLES Technology (+) – adding technology to make drive-thru‚ ordering and payment processes easier Economic (-) – GFC during 2008-2009 affected US and the rest of the world which led to the declines in consumer wealth and purchasing power‚ and a
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Peggy Sue Professor McIntosh English 101 4 November XXXX The Golden Arches Go Green: McDonald’s and Real Lettuce In recent years‚ the country has begun to take nutrition more seriously. While there are still those who choose to eat poorly‚ current studies and philosophies are swaying more and more people to eat healthily. For decades‚ McDonald’s has been known not as a place that reflects this health-conscious philosophy‚ but rather as a mecca of supersized indulgences‚ like the Double Quarter
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Case Study on McDonald’s Environmental Strategy Bipul Chandra Saha Brajesh Kumar Dhirendra Kumar G.B.Chandramouli G.V.Ramana Overview on McDonald’s History Started business in 1948 at California with single drive–in Restaurant Owned $13 billion of the $ 93 billion fast food industry in 1991 Operation of 12400 restaurants in 59 country till 1991 and serving 18 million people per day in US only Second best known global brand Known brand for formulating and implementing its strategy for
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staff well versed in Customer service skills (hamburger University) Positive company social-image (Ronald McDonald House) Impressive core competencies in franchising and logistics Target market is children and teens Weaknesses Fast Food is viewed by many as poor quality and unhealthy‚ often associated with “cheap and greasy‚” especially the baby boomers who built the brand in the 50’s and 60’s less than 6% of the over 100 item entrée menu is less than 200 calories more than half the entrees are high
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Slobodan Bavrlic O’Banion‚ Patrick John World History Wilsons ‘s Fourteen Points In January 1918‚ after the World War I‚ and only a year before the peace conference‚ American president Woodrow Wilson proposed the postwar suggestion that would regulate the peace after the WWI. His proposal was called Wilson’s Fourteen Points. The goal and the idea were to create the safe world that every peaceful nation will be able to live. Wilson wanted an equal and united world that will stick until the end
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which resulted in lower operating income. Even though McDonald prides its success in its simple formula QSCV‚ it was not performing up to consumers’ expectations (i.e. consumers perceived McDonald to be of lower quality‚ service and cleanliness as compared to other fast-food chains). Moreover‚ McDonald is also struggling with its pricing decisions because they have not find a price structure that is feasible across different states. Mostly‚ McDonald is having problems due to the way it communicates
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Primary activities – create customer value Inbound logistics – routines and processes that bring resources into the organization Because McDonald’s criteria is very high‚ so they require the products are of top quality base on the low cost. They purchase raw vegetables and other raw materials from its fixed‚ pre- defined suppliers only‚ some like local grocery and farm‚ to make raw materials is fresh. For example the soft drinks‚ the only supplier is Coca-Cola. McDonald’s has practiced a backward
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