MBA 552 SUSTAINABLE LEADERSHIP WINTER‚ 2011 DR. PHILIP ANDERSON STARBUCKS AND SUSTAINABLITLITY KAI A. SORENSEN‚ PhD Dr.kai@hotmail.com 630.205.0333 INTRODUCTION In the July-August‚ 2010 issue of the Harvard Business Review‚ Starbucks CEO Howard Schultz was asked how he ultimately defines shareholder value: I do not believe that shareholder value is sustainable if you are not creating value for the people who are doing the work and then for customers. Quintessentially we are
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Overview Russia is the largest country in the world with a total population of 143 billion and areas stretching over Europe and Asia. Formerly the dominant public of the Union of Soviet Socialist Republics (USSR)‚ Russia now is an independent country and the most influential member of the Commonwealth of the Independent States (CIS). Several governmental policies have been launched in the last few years aiming to transform the country to be more democratic with a market-oriented economy. From
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Starbucks HRM In 2005‚ Starbucks was placed second among large companies in the Fortune "Best Companies to Work For" survey. The employees are very important for every company‚ so also for Starbucks. The front-end employees have a boundary spanning position in the company. They interact with the internal and external environment of the company. That’s why it’s very important to attract the right people with the right skills and capabilities and to train those employees to improve their selves. That’s
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Eleven lessons: managing design in eleven global brands Design at Starbucks From its beginnings as a single coffee shop in Seattle 35 years ago‚ Starbucks is now a global brand which uses design to aid the delivery of a distinctive service experience to its customers. The Starbucks Global Creative team manages regularly changing design themes while working within a global brand. Overview Starbucks uses design It has developed a strategy that allows it to balance regularly changing design
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”Ground Zero: A Starbucks-Free Italy” Starbucks is an iconic firm when it comes to cafes and coffee shops‚ so much so that when a person is asked about coffee more often than not the top of the mind recall would be Starbucks. Some say‚ they like the taste‚ for some it’s the Starbucks experience that matters and the youth has an instant connect with the brand name. Now as per the case‚ currently Starbucks has around 11‚000 outlets across the USA clearly signaling that the home market for this vibrant
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Chapter 14 The Basic Tools of Finance 1. The field of finance studies how a. society manages its scarce resources. b. people make decisions regarding resource allocation over time and how to handle risk c. people decide whether or not to become risk averse. d. society can reduce aggregate risk. ANSWER: b. how people make decisions regarding resource allocation over time and how to handle risk TYPE: M DIFFICULTY: 1 SECTION: 14.0 2. If you put $300 in an account
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Abrams‚ Watchorn The Globalization of Starbucks 2.) What drove Starbucks to start expanding internationally? How was the company creating value for its shareholders by pursuing an international expansion strategy? A.) The catalyst for the international expansion of Starbucks was the vision and experiences of Marketing Director and future CEO Howard Schultz. In the early 1980s Mr. Schulz went to Italy and experienced the Italian coffee house. Starbucks under the leadership of Mr. Schulz copied
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Starbucks Analysis Driving forces: External: a) Different consumer tastes and preferences b) An already established coffee culture in Europe c) Local competitions d) Price sensitivity of the consumers e) Social concerns regarding caffeine‚ and it addictive properties also need to be considered. Internal (from the organizations’ perspective): a) To reach larger economies of scale by selling to more customers in other countries. b) To reduce the risk of over dependence
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Lab 14 Remote Windows 7 Administration Exercise 14.1 Create a Custom MMC Console Overview Rather than evaluate the system events on each workstation individually‚ you can create a customized Microsoft Management Console interface containing the Event Viewer snap-in for multiple computers. Completion time 20 minutes Question 1 How can you find out which port Windows Firewall opened up on NYC-CLb? 1. You can check by going to Control Panel>System and Security>Windows Firewall>Advanced
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The writing discusses the journey of Starbucks’ early ages and the company’s current Chairman and CEO‚ Howard Schultz. The company was founded in 1971 by Gerald Baldwin‚ Gordon Bowker‚ and Zev Siegl with an initial investment of only $9000‚ with Schultz joining Starbucks in 1982 as its marketing chief. Despite being disencouraged by the initial founders of the company at first‚ Schultz was able to translate his ideas and thoughts into profit and mold Starbucks into the coffee bar with an atmosphere
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