the way the employees will behave the customers. In order to achieve this‚ there are some subtle behaviors that can send the most powerful messages to the customers. These involve the prompt initiation of the conversation‚ verbal greeting‚ getting customer committed which are all to welcome the customer as a guest. Hi is a good word with a smile on face to greet. Apart from these‚ icebreakers are also important which dispel the suspicious thoughts of the customers by using some compliments‚ comments
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is more than just “telling and selling.” Marketing is managing profitable customer relationships. The twofold goal of marketing is to attract new customers by promising superior value and to keep and grow current customers by delivering satisfaction. Hence‚ marketing is defined as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return. Today‚ marketing must be understood not in the old sense of making
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Cadbury To Be Swallowed Whole? 1. Emerging market is a financial market of a developing country‚ usually a small market with a short operating history. Monopoly power is the power of a monopoly firm where they are able to control or set a price in its market. 2. Kraft’s marketing strategy will benefit significantly from buying Cadbury in two different ways. Firstly‚ when we look at the brand portfolio of Kraft‚ which is the world’s second biggest food company. It is clear that there
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Quatre Bornes‚ Vacoas/ Phoenix. Although the whole of Mauritius provides a market‚ a large percentage of respondents belong to the urban population‚ which would hence be the primary target market. Mauritius enjoys a mild tropical maritime climate all year round‚ with two seasons: a warm humid summer and a relatively cool dry winter. This allows fairly similar traits all around the year‚ as there is no large weather difference. 2.2 Demographic Traits: When identifying the appropriate target
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ABSTRACT In the contemporary world of today‚ elections have become the most accepted means of changing the government. Although history has shown that it is usually difficult to hold elections that are free and fair. But the importance of a good electoral act cannot be underestimated especially in a developing country like Nigeria where elections were reported to be marred by irregularities by foreign and local observers. It is on this basis that this paper critically observed‚ even with the electoral
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Education is widely recognized as a critical mechanism for equalizing life and career chances for everyone‚ but particularly for girls and women. recent research on the social and the economic benefits of female education and considers the pathways through which women’s schooling leads to social gains. Female deprivation is particularly acute in the developing countries with high levels of poverty‚ though in affluent nations women also suffer low status due to conservative attitudes. The most dramatic
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population. This paper will thoroughly cover the diverse demographics of Toronto’s “Apartment City.” The conclusions will be drawn through strategically chosen features of the community’s demographics in relation to planning principles. Aspects that will be touched upon will include; age‚ gender‚ ethnicity/immigration and income in reference to dwelling types. By exploring such facets of the community‚ one will be able to depict the demographics of Flemingdon Park‚ thus the planning ideals as well.
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Customer loyalty and customer satisfaction Customer Loyalty can be difficult to define given the different views that are presented within the literature. Zithaml‚ Berry and Parasuraman (1996) determine that loyalty includes a customer’s intention to stay with an organisation and that loyalty includes four elements: repurchase intentions‚ recommending the service provider to other customers‚ less complaints and tolerance of price increases. Oliver‚ (1999) provides a different definition and
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DEMOGRAPHICS Demographics in the true essence of the word means the records of the human population in a country. This includes the country’s population density‚ ethnicity‚ education level‚ health‚ economic status‚ religious affiliations‚ and other aspects of the said population. In some commonly used demographics gender‚ race‚ age‚ income‚ disabilities‚ educational attainment‚ home ownership‚ employment status‚ and even location are also included. Also called demographic data‚ these are the
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APHUG MIDTERM! ESSAYS!! Demographic Transition Model: Current Global Migration Patterns Matching Terms! Site: Situation: Nomothetic: Scale: The ratio between the distance on the map and the distance on the Earth’s actual surface Spatial: Pertaining to space on the Earth’s surface Anthropogenic: Human-induced changes on the natural environment Idiographic: A special place in one specific area Connectivity: The degree of economic‚ social‚ cultural or political connection between
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