Chapter-1 Introduction 1.1. Executive summary The project aims at studying the customer satisfaction of Reliance communication .The project consists of five sections ‚in which first section deals with introduction and objectives of the company .the second section deals with the study of concept of customer satisfaction it’s importance‚ scope and previous researches on customer satisfaction by various authors .the third section deals with the research methodology
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Communication and communication styles‚ verbal‚ non-verbal and written‚ are complex processes and has been described as being “circular and continuous‚ without end or beginning” De Vito (2007). We do both‚ at the same time‚ speaking and listening‚ questioning and responding in an interaction between us and others. It includes‚ interpersonal communication (sharing thoughts and ideas‚ our feelings and emotions‚ understanding others and being understood)‚ self-awareness (knowing oneself)‚ emotional
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Different forms of communication Nonverbal communication is a way in with we communicate without speaking‚ this can be using many different methods. Sign langue this is way in which we can communicate with a people who have hearing impairments. With children and young people you can use makaton witch is a basic from of sing langue. For adults you can use B.S.L which is short for British Sign Language. “The British Deaf Association states that BSL is a first or preferred language for nearly 7‚
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Organizational Barriers to Communication Communication isn’t always easy‚ but it critical to an organization’s success. The success or failure of an organization often depends on its ability to communicate with its members‚ according to The Communications Department at California State University. New technologies‚ mixed with culturally diverse audiences‚ have increased the importance of organizational communications‚ but have also made the field more complex. Understanding some of the common barriers
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Explain how to establish and maintain a safe and supportive learning environment 7.3.1. Explain how to establish ground rules with learner’s to promote respect for each other. 9.3.2. Explain how to promote appropriate behaviour and respect for others. 7.3.2. When considering teaching in Further education‚ I assumed that managing behaviour and having to establish ‘ground rules’ had been left at the school gates‚ amidst an onslaught of eggs‚ signed uniforms and flour. Of course‚ having had a
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Why did Britain establish an empire? The British established an empire for many different reasons‚ most of which were to benefit England itself and few to help other countries. The five main reasons that will be discussed in this essay are: power‚ economy‚ trade‚ religion and development of other countries. One of the first reasons that Britain established an empire was because of religion. Matthew 28:19 states: ‘Go ye therefore and teach all nations’. Some christians took this literally and took
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In the period from 1945-1990‚ composers demonstrate a vast change to the traditional conventions that are built from traditional conventions in their work. The breaking away from the compositional devices traditionally used originated from the broad variety of the concepts of music that become part of ‘the music of the next century’. These concepts created unconventional features‚ used to investigate new formations in composers works. These new unconventional and traditional compositional devices
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50118195.CU1672 – Understand and meet the nutritional requirements of individuals with dementia 1.2‚ 1.3‚ 1.4‚ 1.5‚ 2.1‚ 2.2 and 2.3 Case History What I will show in this paper is how nutrition can directly impact a person’s experience of dementia and how poor nutrition can advance physical and psychological symptoms. Also I will attempt to show with evidence from a case history that as poor nutrition advances the severity of dementia will also advance‚ it also raises the need for hospitalization
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UNIT 4 1.1 Describe how you would establish respectful‚ professional‚ relationships with children and young people. It is important to establish respectful and professional relationships with children and young people as a role of a Teaching Assistant. A relationship in which a child trusts and respects their teaching assistant and feels comfortable in their company‚ will allow you to offer a supportive and caring environment in which the child can learn and develop. Listening is arguably
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Barbara Kingsolver uses hyperbole to demonstrate the realities of life. Taylor is looking for a job and happens to see a HELP WANTED sign at a restaurant. She asks a lady about how the pay is and how it is like working their. As Taylor mentions the baby she is left with‚ the lady said she knows a place where the babies can be watched because she had a kid of her own. “I had thought Pittman was the only place on earth where people started having babies before they learned their multiplication tables”
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