COURSE CODE: UCU 001 COURSE TITLE: COMMUNICATION SKILLS Instructional manual for BBM – Distance Learning MODULE AUTHOR: MRS. SUSAN KAJUJU LAIMARU 1 TABLE OF CONTENT CHAPTER ONE................................................................................................................................. 4 1.0 INTRODUCTION TO COMMUNICATION ....................................................................... 4 1.1. DEFINITION OF COMMUNICATION.....................................
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listening‚ what reflecting skills can you use? 1. Paraphrase (check periodically that you’ve understood. 2. Reflect back feelings and content 3. Clarification 4. Summarise the major issues 3. What does connotative mean? Connotative meaning in a language is a subjective definition (emotional meaning and personal association to a word). The emotions and feelings that a word creates are called its connotative meaning. 4. Of the different types of verbal communication‚ which type is considered
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1. Study the following assignment task and respond to questions that follow. “As English is now the world language and an essential skill in business‚ English language instruction should continue even at University level” To what extent do you agree or disagree? Present your ideas and opinions with examples where necessary. a) Identify the key words of the question above and clarify what they mean. (6 marks) b)Brainstorm ideas that can be included in the essay looking at the issue from both sides
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HEC COMMUNICATION SKILLSInside Out Approach Dr. Hamid Rafiq Khattak Communication “If all my possessions were taken from me with one exception‚ I would hope to keep my power of communication --- for by it I would regain all the rest.” --Daniel Webster‚ American Journalist Why Study Communication? Because….. It can improve the way you see yourself through self confidence Why Study Communication? It can improve the way others see or perceive you. Why Study Communication? It can
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FUNDAMENTALS OF COMMUNICATION SKILLS 1 Elucidate on how to write a business letter (2 marks)‚ and include principles of writing letters (2 marks)‚ structure of a business letter (4 marks)‚ and types of a business letter (2 marks). Answer : Writing a business letter : Know the format. Whatever the content of your letter‚ there are a few business standards to follow regarding the way it looks. Business letters should be typed and composed in a common font such as Arial or Times New Roman. Include
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Demonstrating osmosis Introduction The movement of water in and out of a system bounded by a membrane permeable to water‚ but not certain other substances‚ can be inferred by either mass changes or volume changes in that system. It is possible to monitor other changes in physical conditions‚ such as texture. Monitoring mass enables quantification of the changes‚ whereas other changes may only be qualitatively measured. Equipment / materials 4 eggs Sugar Distilled water Acetic acid Scales
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Communication Communication is the exchange of ideas‚ opinions and information through written or spoken words‚ symbols or actions. Communication is an important part of our world today. The ability to communicate effectively is considered a prized quality. But people in the world are not alike. These differences‚ however‚ can cause problems in sending/receiving messages. Simply these are the hurdles in the way of communication and anything which blocks the meaning of a communication is a barrier
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Language(Reading – Youtube video and Conversation – Airtel customer) and matter) Day 4 Moral - Just because there are chances of being out of line‚ it does not mean that there are no chances of being in the line. Day 5 Interpersonal Communication – Let the person in front think. Focus points of reading – speed and vocabs. Focus points of comprehension – Understanding and retaining. Methods of reading books – Paraphrasing‚ Wh-questions after reading the paragraph and debate
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Executive Summary In today’s world of competition‚ firms are selling goods and services through a variety of direct and indirect channels. Mass advertising is not nearly as effective as it was‚ so marketers are exploring new forms of communication‚ such as experimental‚ entertainment‚ and viral marketing. One such innovative idea is Vodafone’s Zoozoo campaign. Never in the history of Indian advertising we witnessed a campaign that generated so much interest and curiosity among all the segments
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Communication Skills/ Interpersonal skills After explaining the elements and the process of communication as explained in our textbook‚ here we come to talk about some terms which usually we hear about‚ but not gaining them as skills. In order to do so we need to practice such skill on a daily base‚ mainly in our classes. Effective listening: it is essential to ensure accurate understanding and clarity of meaning in Communication by mainly: Asking questions; seeking information that clarifies
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