Introduction Malaysia Airline started on 12 October 1937. On 2nd April 1947‚ Malaysia Airlines took its first commercial flight as national airline. Malaysia Airlines changed it name to Malaysian Airlines Limited after the formation of Malaysia in 1963. After that‚ Borneo Airways had incorporated into Malaysia Airlines Limited‚ within 20 years Malaysia Airlines Limited grew from single aircraft operator into a company with many employees. A new logo was introduces and the airline grew exponentially
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Emirates Airline is one of the five world leading airline companies founded in 1985. It was awarded the “World’s Best Airline” by Skytrax at the 2013 World Airline Awards. In addition Emirates Airline was awarded the “Best Middle East Airline” and for the ninth year in a row “World’s Best Inflight Entertainment”. Emirates Airline serves over 39 million customers a year based on 2013 data. Nonetheless as every other business‚ Emirates Airline faces its own challenges. The company needs to update
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ONLINE TICKETING IN THE AIRLINE INDUSTRY: THE GLOBAL IMPACT Chiang-Nan Chao‚ St. John’s University‚ Jamaica‚ NY‚ USA Robert J. Mockler‚ St. John’s University‚ Jamaica‚ NY‚ USA Dorothy G. Dologite‚ Baruch College‚ New York‚ NY‚ USA ABSTRACT As consumers move away from the traditional approach of buying airline tickets in the past years‚ airlines are benefiting from cost reduction due to the rapid increase in paperless e-ticket sales and restrictive use of traditional travel agencies. However‚ when
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Southwest Airlines Southwest Airlines has long been one of the stand-out performers in the U.S. airline industry. It is famous for its low fares which are often some 30% lower than those of its major rivals. These are balanced by an even lower course structure‚ enabling it to record superior profitability even in bad years such as 2002‚ when the industry faced slumping demand in the wake of the September 11 terrorist attacks. Indeed‚ from 2001 to 2005‚ quite possibly the worst 4 years in the
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working on the problem‚ he chose to eliminate the problem by using reverse psychology such as penalizing their incentives such as downgrading their accommodation such as from five stars to three stars. The aim of the company was to re-structure the airline without putting their publicity at risk. The need to hire younger staffs to be in line with the new image became crucial for Silvertail. The existing pool of older crews suffered tremendous consequence such as benefits and privileges was reduced and
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Southwest Airlines Abby S. Boeltram BCOM/230 June-Monday‚ 2013 Jeff Gofter Southwest Airlines Organizational culture is the collective behavior of people‚ who comprise an organization‚ and this behavior affects the way people and groups within the organization interact with others‚ internally and externally. Founder of Southwest Airlines‚ Herb Kelleher is credited with creating an organizational culture that unique in America today and which has propelled Southwest to the number one spot
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leadership While the other airlines in the industry purchased rivals‚ flew different models of planes and tried to offer costly services‚ Indigo stuck to single model planes with a reputation of being a no frills airline. Indigo has stuck to operating the world’s largest selling single-aisle aircraft‚ the Airbus A320. This has helped the airlines to not just survive the economic slump in the industry but infact to post profits year-on-year end. Capacity utilization of IndiGo airlines fleet The utilization
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aircraft fuel price increases‚ wages‚ work rules and work patterns‚ chapter 11 bankruptcy airlines‚ excess capacity‚ a very capital intensive business and too many years as regulated airlines. In fact‚ during the Gulf war and recession in 1990-92‚ it took them four years to return to profit‚ even though traffic recovered within a year. The industry experienced a profit slump. From 1994 to 1997‚ airlines have had to recognize the need for radical change to ensure their survival and prosperity‚
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pilots‚ technicians and other service providers. 3) Morning flights are usually unavailable. 4) Only one class of seating is offered. 5) Operates mainly its own booking service‚ booking flights is not available except directly through Southwest Airlines. 6) Can only carry a limited amount of cargo and freight. 2.3 Opportunities 1) Further expansion in the international market. Pursuing code-sharing deals with
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Competitive Rivalry 6 3. Number of Companies in the Industry 7 4. Customers 8 5. Ease of Entry/Exit 8 6. Technology/Innovation 9 7. Product Characteristics 10 i. Government 10 ii. Commercial Aircraft 11 8. Scale Economies 11 A. Internal 11 B. External 12 9. Experience Curve Effects 12 10. Capacity Utilization 13 11. Industry Profitability 14 SIX FORCES OF COMPETITION 14 1. Threat of New Entrants 15 2. Bargaining Power of Suppliers 16 3. Bargaining Power of Buyers 16 4. Threat of
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