1. Suppose you are working as an operator in a call centre in India and receiving calls from Americans and Londoners. How would you handle such calls? Ans: As an operator first thing which I would try and ask politely would be that what is the route cause of the problem of the customer and would try and give time for explaining or removing out the frustration after which the customer would then have patience in listening to what we would try and explain. As an operator I would rectify the problem
Free Explanation India Theory
TRAINING PROGRAMS CENTER TROY UNIVERSITY COOPERATIVE PROGRAM TROY-STU CAMPUS Principles of Management MGT 3371 Syllabus Spring 2014 INSTRUCTOR: Philip Mai COURSE PREREQUISITE: Completion of Lower Division Core EMAIL: mrphilipmai@gmail.com TIME OF CLASS and CLASS LOCATION: Saturday Morning COURSE DESCRIPTION: An introduction to management functions‚ principles‚ and techniques. The course includes a discussion of planning‚ organizing‚ influencing through leadership‚ and control within the
Premium Management Bankruptcy in the United States Case study
Describe an interesting film you saw recently. You should say; What is the title? When did you see it? What is the story about? And explain why this movie was interesting to you. Last summer‚ my family and I went to AMC Movie Theater in Cupertino and enjoyed a movie entitled “Journey to the Center of the Earth”. It was a Science Fiction and adventure movie in three-dimensions. We enjoyed state-of –the-art computer graphics in the movie. For instance‚ when a dinosaur chased the characters
Premium Film Horror film Science fiction film
your thoughts on how students learn best and how you would address the needs of diverse learners (e.g.‚ English language learners‚ students with disabilities) in urban settings. Also‚ discuss why you chose CSULA to pursue your teaching credential (refer to the CCOE conceptual framework and mission statement). As a high school student I decided to take a ROP (Regional Occupational Program) class in child development. The class required us to attend class every class meeting and when done with the
Free Education
[Document Title] Are You Connected ? Jason Tan Lecturer: Mark Regan Are you connected? Connected to the world where pictures of our daily lives are shared‚ a world where new friends are awaiting for us to be added‚ a world where a myriad of independent artist are trying to get their voices heard. I can go on and on. But the fact of the matter is this; the potential of social media is endless. Ever since Tim O’reilly came up with the term Web 2.0‚ social media has taken the world by storm. It has
Premium Social media Sociology Social information processing
You Decide Oscar O. Martinez Chamberlain College of Nursing SOCS-350 Sociology‚ Cultural Diversity in the Professions July 24‚ 2014‚ July - Aug Session In the scenario where I would have to find someone to fill a position‚ I would find myself gauging each candidate for the qualities which suit the company’s needs. The job listing would state that the person who applies must be articulate‚ sophisticated‚ and knowledgeable in the fiber optic field. The position also requires the candidate
Premium Male Female Fortune 500
In Conflict there are those who choose to sit on the side and ignore or turn a blind eye to the situation at hand. Bystanders that do so are often overpowered by the pressures of conflict and are forced to take part in the conflict or create another further complicating the matters involved. When a Bystanders values and opinions are challenged indirectly they generally shrug the opposing value and opinion off‚ ignoring the actions or words that have challenge them‚ but an individual can only do this
Premium Bystander effect
Be You Quotes “Tweet this quoteI owe no explanations for my flaws. I don’t have to justify my mistakes‚ my past‚ or my insecurities. I am growing and learning. Let me live. — Unknown “Tweet this quoteIf they respect you‚ respect them. If they disrespect you‚ still respect them. Do not allow the actions of others to decrease your good manners‚ because you represent yourself‚ not others. — Unknown “Tweet this quoteI don’t let anyone’s insecurities‚ emotions‚ or opinions bother me. I know that
Free 2008 singles Friendship 2006 singles
Whatever you are‚ be a good one.Abraham Lincoln If you dream it‚ you can do it.Walt Disney Never‚ never‚ never give up.Winston Churchill Don’t wait. The time will never be just right.1Napolean Hill If not us‚ who? If not now‚ when?John F. Kennedy Everything you can imagine is real.Pablo Picasso I can‚ therefore I am.Simone Weil Remember no one can make you feel inferior without your consent.Eleanor Roosevelt Turn your wounds into wisdom.Oprah Winfrey Wherever you go‚ go with all your heart
Premium English-language films Thing Success
Hambrick and Fredrickson’s literature review‚ Are you sure you have strategy? focuses on the key components of a strategy. Its purpose is to expand on the past 30 years of strategic frameworks and help us identify what actually constitutes a strategy. When executive call everything strategy‚ they create confusion‚ so this article works to dispel the misconception many executives and scholars hold that a strategy is a catchall term used to describe whatever they wish. Instead‚ Hambrick and Fredrickson
Premium Choice Marketing Chemical element