Describe how implementing EPC improved knowledge management and operational effectiveness at SFP. The system‚ called Enterprise Process Center‚ or EPC‚ manages knowledge retention and establishes new ways of collaborating‚ sharing information‚ and defining roles and responsibilities. EPC sought to identify common processes‚ called "work crossovers‚" by mapping business processes across each department. EPC is unique among BPM software providers in its visual representation of these processes.
Premium Knowledge management Business process management Management
the course Reframing Organizations from a multi perspective; Understanding Structure Appreciating Culture and commitment Engaging‚ enabling and empowering employees (Modern motivation approaches) Leadership Change Management HRM general HRM and managing strategically Recruitment and selection Performance Management Development‚ Talent and career management The purpose of this unit is to facilitate students in taking a reflective look at organisations: How do they function and
Premium Human resource management Management Organization
Abstract This paper discusses how a company can successfully implement the Enterprise Risk Management based on COSO guidelines. This paper discusses a step by step process of the implementation plan at Dell Inc‚ the responsibilities of the workforce and management‚ the risk mitigation approach and how to monitor the activities successfully. Enterprise Risk Management In the wake of all the financial scandals‚ a variety of laws and regulations have been passed which makes the board of directors
Premium Risk management Enterprise risk management Management
of Business Chandni ShahaniSowmya Nair | [Learning organization survey] | To understand how much the organization is a learning organization. | Executive summary This research project analyzed 8 variables in United World School of Business to determine whether the organization is a learning organization or not. The problem was that the United World School of Business leadership did not understand the components of a learning organization and whether the executives had any relationship
Premium Organization Management Learning
Segmentation for Social CRM Systems Adam Czyszczoń and Aleksander Zgrzywa Politechnika Wrocławska‚ Faculty of Computer Science and Management‚ Institute of Informatics‚ Wybrzeże Wyspiańskiego 27‚ 50370 Wrocław‚ Poland {adam.czyszczon‚aleksander.zgrzywa}@pwr.wroc.pl http://www.zsi.ii.pwr.wroc.pl Abstract. This paper attempts to address the problem of the automatic customer segmentation by processing data collected in Social Customer Relationship Management (Social CRM) systems using Kohonen networks
Premium Data mining Customer relationship management Cluster analysis
KNOWLEDGE MANAGEMENT ACKNOWLEDGMENT I would like to take this opportunity to express my sincere gratitude to all who gave their support throughout the process of writing this Seminar paper. I would also like to thank my beloved lovely wife Edith Lisalitsa and my son Macdonald Lisalitsa for giving me humble time to concentrate in preparing this Seminar paper. I would also wish to thank my classmates and session mates for their support. Special thanks‚ goes to my
Premium Knowledge management
SIMS KNOWLEDGE MANAGEMENT ASSIGNMENT NO.1 Submitted to: Prof. Supratik Ghatak Submitted by: Rohit Paudel C-41 Batch 2012-14 Knowledge Management The following two companies use knowledge management efficiently: 1. Apple Inc. 2. Facebook 1. Apple Inc: Knowledge Management is Apple’s fundamental core competency‚ and the reason it is successful in its most lucrative attribute‚ innovation. Without knowledge management‚ Apple’s innovation would not be
Premium Data management Management Sun Microsystems
1. NUMMI created an atmosphere conducive for combining knowledge between different parts of its system. When line-workers initiated process improvements it occurred within a context that provided access to people with the requisite knowledge such as engineers. Second‚ the production process created greater interdependencies among areas of the plant and levels of management‚ and information was readily available and used. Third‚ the culture at NUMMI made line staff more accessible to specialists during
Premium Management Best practice Toyota
Reinterpreting the learning organisation Deb Stewart Introduction The concept of the learning organisation (LO) has gone through many combinations and permutations over the last decade in terms of theoretical development and attempts at practical application. The fervent interest in the LO stems from what Senge (1990; Senge et al.‚ 1994) calls the age of globalisation where one source of competitive advantage is the ability and rate at which an organisation can learn and react more quickly than
Premium Learning Narrative Organizational learning
KNOWLEDGE MANAGEMENT AND ICT The Emerging role of Technology on Knowledge Management Practices INTRODUCTION Technology is the usage and knowledge of tools‚ techniques‚ crafts‚ systems or methods of organization. It is the study of something‚ or the branch of knowledge of a discipline. The term can either be applied generally or to specific areas: examples include construction technology‚ medical technology‚ or state-of-the-art technology or high technology. Technologies can also be exemplified
Premium Knowledge management Knowledge