Equality and Diversity within the workplace When I am supporting the individuals I work with‚ I find it vital to always reflect on my work. What I do well‚ what I don’t do well and improve and enhance my performance. It is important for me to think about and evaluate what I do‚ as I can always improve to fit the customers needs. I like to focus on how I interact with the customers‚ and how the environment around them is. I have a reflective log/personal development plan which I fill out and give
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INTRODUCTION Diversity and equality in workplace‚ according to the Webster College Dictionary‚ means as fact‚ quality‚ state‚ of instance being diverse. The conventional means of diversity concentrated on racial and gender differences. However‚ diversity also includes disabilities‚ age‚ and sexual preferences. The differences in workplace also related to social background life and personal skills; education‚ management skills‚ loyalty to company‚ personality‚ job function‚ and cooperate background
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discuss‚ critically evaluate and research Equality and Diversity and what it is‚ what impact and consequences it can have on an organisation and the ways in which an organisation can ensure it adheres to the law. My aim is to evaluate about how different cases could affect an organisation as well as discuss and explore the legislation around equality and diversity. I also aim to discuss the potential consequences for businesses breaching the legislation and how this could have been prevented. I have
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Describe how customer service can be monitored and evaluated within a Dominos Pizza franchise. Customer service Customer service is the service provided to customers before‚ during and after purchasing and using goods and services. The importance of monitoring and evaluating customer service is it helps to improve the goods and services of the business which customers are not satisfied with. Customer service can be monitored and evaluated through questionnaires where customers give their
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– Written Assessment 1. Perform a review of diversity and how this currently stands within your workplace. Your review should include: • Identifying diversity and how this can be improved for your workplace‚ industry sector and community (4 marks) In my workplace‚ I could identify the diversity between age and gender. The most of employees are mature and has been in the organization for long years‚ and most of them are male. These diversities could be improved given opportunities to trainees
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Diversity Diversity refers to our differences such as culture‚ beliefs‚ values‚ views and life experiences. The concept of diversity is to accept‚ respect and embrace our differences. When people with these differences unite and share the same group or organization we see a diverse environment. Working in a childcare setting‚ we have the potential to work with an abundance of diversity. This can be very rewarding but can also pose challenges. Positively‚ we have the opportunity to promote the
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Equality and diversity policy The purpose of this policy is to advise staff in good practice to comply with the associations regulations in relation to equality and diversity The manager is responsible for ensuring that workplace rules and standards are clearly known‚ understood and followed by all staff. This workplace is an equal opportunities organisation and will ensure in the provisions of its care and support services‚ employment of all staff and use of volunteers It I recognised that
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Champion Equality‚ Diversity and Inclusion Case Study Outline the knowledge‚ understanding and skills required to enable a whole systems approach to equality‚ diversity and inclusion. Please ensure you include all of the assessment criteria‚ some of which will have already have been covered by the worksheets. Your case study needs to reflect your actual work settings and you will need to upload examples of the systems and process within your workplace to promote equality and diversity. Examples
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1. What is meant by diversity? Diversity means differences and variations‚ within in people for example different races‚ beliefs‚ physical appearances‚ age‚ capabilities‚ customs and gender and class. 2. Describe the community you live in. Highlight some of the variations you may observe in terms of: • Interests • Beliefs • Ages • Lifestyles • Personal‚ social and cultural identities. The community I live in is very diverse‚ I live among various different cultures and lifestyles
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UNDERSTAND THE KEY FEATURES OF A CULTURE WHICH PROMOTES EQUALITY AND VALUES DIVERSITY EXPLAIN THE MEANING AND BENEFITS OF DIVERSITY AND THE PROMOTION OF EQUALITY Whether you are a large multinational company‚ a small business or a freelance worker‚ it pays to know about equality and diversity in the workplace – to act within the law and to make the best of your workforce and your business opportunities. Equality is the current term for ‘Equal Opportunities’. It is based on the legal obligation
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