many positive benefits for the organization. Retaining customers through effective customer service enables easier growth‚ indirectly and directly. When the customers are happy and satisfied then the staff is happy as well (2009). You can improve the customer stimulation by offering discounts‚ promotions and having active sales efforts will keep a relationship with your customer and attract them to buy more of the products or service you sell. Upon the organization‚ you can keenly monitor the customers
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Types of Business Organisation GCSE Business Studies tutor2u™ Revision Presentations 2004 Introduction A business is always owned by someone. This can just be one person‚ or thousands. So a business can have a number of different types of ownership depending on the aims and objectives of the owners. Most businesses aim to make profit for their owners. Profits may not be the major objective‚ but in order to survive a business will need make a profit in the long term. Some organisations however
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Henry Mintzberg Born 1939; educator Education: McGill University; MIT. Career: Worked for Canadian National Railways 1961-1963; later he was visiting professor at a number of universities and business schools; President of Strategic Management Society 1988-91; consultant to a large number of organizations; visiting professor at INSEAD; director of the Center for Strategy Studies in Organizations at McGill University; professor at McGill The work of Canadian Henry Mintzberg counters much
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Structure in 5’s: A Synthesis of the Research on Organization Design Summary The elements of organizational structuring-which show a curious tendency to appear in five’s-suggest a typology of five basic configurations: Simple Structure‚ Machine Bureaucracy‚ Professional Bureaucracy‚ Divisionalized Form‚ and Adhocracy. The elements include: (1) five basic parts of the organization-the operating core‚ strategic apex‚ middle line‚ technostructure‚ and support staff; (2) five basic mechanisms
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Henry Mintzberg’s 10 Managerial Roles INTERPERSONAL CATEGORY 5. Disseminator - This is where you communicate potentially useful information to your colleagues and your team. Ex: Send memos and reports; inform staffers and subordinates of decisions. 6. Spokesperson - Managers represent and speak for their organization. In this role you’re responsible for transmitting information about your organization and its goals to the people outside it. Ex: Pass on memos‚ reports and informational
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Business Strategy A review of Henry Mintzberg ‘Crafting Strategy’ 1.0 Introduction In the recent years the views of ‘strategic management’ has changed significantly. It has been critically studied and classified as a field of managerial practice that should have been given more thought. (Knights and Morgan‚ 1991) There are two essential parts to strategy‚ actions that are planned ahead and developed carefully according to many factors once implemented. A proper strategy created
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Summary 4B Background 5C The Organisational Business Model 6D Intellectual Property and trademanks 7E The Target Market – Hosting Services 7F Sales and Marketing 11G Competition 14H The Directors & Management Team 16I Financial Information 17 Appendix A – 5 Year Financial Forecast 18 Appendix B – Vertical Sector Growth Drivers 27 Page 2 of 26 “Company A” Limited – Business Plan CommentaryA. EXECUTIVE SUMMARY“Company A” Limited is a middle tier hosting company with a focus on high levels of technicaland
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Chapter 8: Organization Structure and Design Multiple Choice 1. Which management function entails the process of arranging people and resources to work toward a common goal? a) Controlling b) Leading c) Planning d) Organizing Ans: d Bloom’s: Knowledge Level: Easy Learning Objective 1: Understand organizing as a managerial responsibility. Section Reference: Organizing is one of the management functions. 2. An organizational structure consists of all the following
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Organizational Structure Introduction Every organization needs to decide how to divide its work or activities‚ how to coordinate all work – related activities and how to control these activities to ensure that goals are achieved. The organization must consider its external environment and the internal systems and processes used to transform inputs to outputs. A manager of any organization must ensure consistency between the structure of the organization‚ the scale of its operations‚ the tasks at
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2011 Organizational Structure: Mintzberg’s Framework Fred C. Lunenburg Sam Houston State University ABSTRACT Henry Mintzberg suggests that organizations can be differentiated along three basic dimensions: (1) the key part of the organization‚ that is‚ the part of the organization that plays the major role in determining its success or failure; (2) the prime coordinating mechanism‚ that is‚ the major method the organization uses to coordinate its activities; and (3) the type of decentralization
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