received is of bad quality not happy because of the staff Delayed flights not good service untidy accommodation product they received was not as it was descripted. not a noth seats on the plane not getting what they want queues why do organisations need to know about customer complaints? To keep their reputation keep one customer happy expand business keep customers keep business to improve to fix one problem How to deal with customers? Offer a discount or a complimentary item such
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Market Research: Travel and Tourism in Indonesia to 2018 On 27th June 2014 Synopsis The report provides detailed market analysis‚ information and insights‚ including: Historic and forecast tourist volumes covering the entire Indonesian travel and tourism sector Detailed analysis of tourist spending patterns in Indonesia for various categories in the travel and tourism sector‚ such as accommodation‚ sightseeing and entertainment‚ foodservice‚ transportation‚ retail‚ travel intermediaries and
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Inter- Organizational Integration in Travel and Tourism Industry Anas Najdawi eBusiness Management Section‚ S.S. ISUFI University of Salento Lecce‚ Italy anas.najdawi@ebms.unile.it Abstract—This paper will present a general description of an on going PhD research that belongs to the eTourism research field. Mainly‚ this research is concerned with leveraging interorganizational integration for destination management organizations in the travel and tourism industry by using Service Oriented
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a particular study about the different types of credit cards. A credit card is a payment card issued to users as a system of payment. It allows the cardholder to pay for goods and services based on the holder’s promise to pay for them. The issuer of the card creates a revolving account and grants a line of credit to the consumer (or the user) from which the user can borrow money for payment to a merchant or as a cash advance to the user. A credit card is different from a charge card: a charge
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Natural Scenery- For tourist wanting to see the natural side of Paris‚ the Bois de Boulogne is a good place to go. It is 3 times larger than Central Park in New York which means it has plenty of space for many activities‚ especially on the weekend such as biking‚ jogging‚ boat rowing and remote control speed boats. This means that tourist that has children will enjoy the park. Picnics can be held in the park‚ so tourist on a smaller budget will like this option more. However I think that tourist
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SCREWS Anjori Grover Vasesi ------------------------------------------------- SCREWS ------------------------------------------------- Introduction A screw‚ or bolt‚ is a type of fastener characterized by a helical ridge‚ known as an external thread or just thread‚ wrapped around a cylinder. Some screw threads are designed to mate with a complementary thread‚ known as an internal thread‚ often in the form of a nut or an object that has the internal thread formed into it. Other screw threads are
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progress. Men more domestic labour. Marxist feminism- main cause of women’s oppression in the family is not men but capitalism. Women reproduce the labour force- unpaid domestic labour‚ women absorb anger- directed at capitalism‚ fran ansley (1972) describes wives as ’takers of shit’ who soak frustration from husband‚ alienation and exploitation at work. Women are a ’reserve army’ of cheap labour- workers needed‚ can be let go when not needed. Marxist argue that women are exploited in the working class
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Level 2 Award in Support Work in Schools Categories of Different Types of School I will identify and describe the characteristics of six different types of state and independent school below and outline the way in which these schools are managed‚ the ages of the children they deal with and the curriculum that they are required to follow. Community schools In a community school:- the local education authority owns the land and buildings‚ but the governing body is responsible for
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Functional Area Interrelationships Jason Carvalho‚ Jacob Gliniany‚ Karim Jalil‚ Learni Walton BUS/475 February 16th‚ 2015 Dr. Richard Taylor Table of Content I. Introduction………………………………………………………………………………3 II. Mission‚ Vision‚ Values‚ and Goals……………………………………………………...3 a). Mission……………………………………………………………………………3 b). Vision……………………………………………………………………………..3 c). Values and Goals…………………………………………………………………4 III. Organizational Structure………………………………………………………………....4 IV. Collaborative Process among Functional
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Different Types of Theories in Intelligence 2March‚ 2013 There are different types of theories for intelligence. “Intelligence is the underlying ability to understand the world and cope with it challenges” (Rathus‚ 2008-2009 pg. 174 para 7). Spearman‚ Gardner‚ Sternberg‚ and Salovey/Mayer explains these different types of theories. Some intelligence is a natural type of common knowledge. “Charles Spearman (1904) suggested that the behaviors we consider intelligent have a common underlying factor
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