for the purpose of conforming to customer requirements Logistics is responsible for the movement and storage of materials as they move through the supply chain. Depending on the circumstances‚ many other activities can be included in logistics. Sometimes an organization might include sales forecasting‚ production scheduling‚ customer service management‚ overseas liaison‚ third party operations‚ and so on. If you follow some materials moving through an organization‚ you can see that the following activities
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Value Chain Vs. Supply Chain Value Chain versus Supply Chain Value chain is a systematic approach to examine the development of competitive advantage and it consists of a series of activities that create and build value. In addition‚ it categorizes the generic value-adding activities of an organisation. The supply Chain key areas of concerns are forecasting‚ purchasing‚ production planning‚ warehousing and distribution; In addition‚ manufacturing of the product and its distribution. Additionally
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contain four different components: Set‚ chain‚ hub and web. Set: Every organization is a set of items. Sometimes these items do not connect with each other and they remain the way they are‚ i.e. sets. Examples of sets include parts in a warehouse‚ law offices‚ in which professionals are working exclusively with their own clients. Chain: Organizations do not exist to house sets. They exist for the purpose of connection which is shown by the chain. Chains are linear‚ they promote standardization
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Define the term customer relationship management. What has caused this definition to change over the past twenty years? Customer relationship management is also known as CRM which is widely used in companies to reduce costs and increase profitability by increasing customer satisfaction. The overall goals are to find‚ attract‚ and win new clients‚ retain those the company already has and reduce the costs of marketing and client service. I came across an article and found that CRM became more popular
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| Q1. How to improve the purchasing process? Answer: ) Following are some of the best practices that are being followed by some supply chain managers‚ regarding their purchasing process; Improve your vendor relationships: o Avoid cozy or adversarial relationships with suppliers. Ball tickets and free lunches are great as long as your supplier is bringing great
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Chapter 3 Supply Management: An Organization Spanning Activity ...../..... Questions 1. As a philosophy‚ SM spans functional boundaries and company borders. .....: ..... 2. Two sources of materials are internal production and external sources‚ where external sources are increasingly being used over internal production. .....: ..... 3. In assuming greater strategic responsibility‚ the activities of supply managers increasingly span organizational boundaries.
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Case Study #1 – Randall Corp. 1. What is the relationship between financial soundness and supplier performance? Quality of product produced and shipped can become weaker when suppliers experience financial issues stemming from contractual performance. This happens primarily when flawed products are shipped to meet present currency requirements. Because of the fact that management is highly interested in cash flow‚ deliveries start to get behind schedule. Late deliveries or bad quality product
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without passing on the benefits to Seth Dhaniram? In my opinion it was not ethical on JOSH’s part to eliminate the distributors from the chain without passing the benefits to Seth Dhaniram. The main diplomatic reason which could have been explained by JOSH to make the decision of removing the distributors may be: * Increasing the efficiency of the supply chain in terms of the time that is taken by the product to reach the customers by removing one intermediate. * From customer’s point of view
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Barilla –Supply Chain Inventory Management Barilla TABLE OF CONTENTS EXECUTIVE SUMMARY 3 ISSUES IDENTIFICATION 3 ENVIRONMENTAL AND ROOT CAUSE ANALYSIS 3 ALTERNATIVES AND/OR OPTIONS 3 RECOMMENDATION AND IMPLEMENTATION: 3-4 Executive Summary: In an attempt to control inventory swings‚ reduce costs‚ and improve sales we have introduced the JITD initiative. This initiative has been a failure
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2.1 Strategic Cost Management and the Value Chain Introduction This article by John K. Shank and Vijay Govindarajan discuss in depth on the Strategic Cost Management (SCG) and the Value Chain concept applied in real world situation from the airline industry. The Value Chain concept is divided into two (2) main strategies which are the Low-Cost Strategy and Differentiation Strategy. From the article also‚ Shank and Govindasamy stated that the primary focus of a low cost strategy is to achieve the
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