1 – Know the employment rights and responsibilities of the employee and employer 1. Identify four main points that would be included in a contract of employment. If possible‚ use an example contract to support your answer (feel free to obscure any confidential information). The following information would be included in a contract of employment: Date employment commences Job Title Salary Hours of work Holiday entitlement Sick pay 2a) List three key points of legislation that affect
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Responsibilities and Working in a Business Environment Level: 2 Credit value: 4 NDAQ number: L/601/7638 Unit aim This unit is about understanding employment rights; health‚ safety and security; how to work with others and how to manage and improve own work in a business environment. Learning outcomes There are seven learning outcomes to this unit. The learner will be able to: 1. Know the employment rights and responsibilities of the employee and employer 2. Understand the purpose of health‚ safety and security
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|By pressing the transfer call button | | | | |2. Call Barring |By using a code‚ to bar premium rate calls and international calls. | | |But this doesn’t affect emergency numbers
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Candidate Name: J/601/2874 Level 2 Dementia Awareness 1. Understanding what dementia is 1.1 Dementia are the signs and symptoms caused as a result of specific diseases such as Alzheimer’s or a stroke that involve the damaging of brain cells; as the brain cells die the person with a dementia will lose their ability to carry out their every day tasks such as personal care and interaction with other people as different parts of the brain are damaged. Dementia affects both older and younger people and
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TEACHING ASSISTANT DIPLOMA COURSE – LEVEL 3 ASSIGNMENT - 2 SUPPORTING THE TEACHER 10/06/2012 RHONA MCGOULDRICK – s50442 HALLIBURTON WORLDWIDE LTD‚ 8TH FLOOR‚ CONVENTION CENTRE BUILDING (NEXT TO NOVOTEL HOTEL) P.O. BOX 3111 DUBAI UNITED ARAB EMIRATES 1) The five broad social and emotional aspects of learning are: * Self awareness A pupil’s ability to look at themselves and their actions and analysis the impact both directly and indirectly (towards others) is paramount
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upload and send my assessments to her without delay and confusion of not receiving it. It also has a email feature which is linked directly to her‚ so we can update each other on my progress and if I need extra help and support on a question. 2. What are the benefits to businesses (and others) of using information technology for doing work tasks? The benefits to businesses using information technology for doing work tasks is that it makes work time more efficient. For example sending
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Methods of communication 1. The porridge that a guest has ordered is not available. Verbal. The best approach in this situation is to speak to the guest face to face and apologise whilst explaining why the porridge is unavailable. 2. A customer has been spoken to and treated rudely‚ they have written a formal complaint in writing. Written The reply could be in an e-mail or a letter depending in the information gathered from the customer. 1b) Based on the information
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below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list.  2. Complete the table below by describing the differences in customer service between commercial‚ public and third sector organisations. You should outline customer service roles in each organisation and highlight the differences in how customer service
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1.1- Describe how current health and safety legislation‚ politics and procedures are implemented in the setting Within my work setting we have to follow the health and safety act 1974. This act ensures that: Reporting or dealing with any hazards such as making sure that there are no equipment are on the classroom floor including the children’s coat are hanged up and not left on the floor. No cables are sticking out from anywhere and it is tucked away properly. Making sure the windows can open and
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1 – Know the employment rights and responsibilities of the employee and employer 1. Identify four main points that would be included in a contract of employment. If possible‚ use an example contract to support your answer (feel free to obscure any confidential information). - Employer’s name‚ Employee’s name - Main place of work - Job title‚ Date of commencement - Duties and responsabilities 2a) List three key points of legislation that affect employers in a business environment.
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