CONSUMER BEHAVIOUR MANAL KHOSLA A3906413412 C-50 ACKNOWLEDGMENTS My sincere thanks to Faculty Guide under whose able guidance and kind cooperation I was able to complete the project work titled "Consumer Behaviour” Also‚ I do thank my friends and family for helping me . Every effort has been made to enhance the quality of work. However‚ I owe the sole responsibility of the shortcoming‚ if any‚ in the study. ABSTRACT Consumer behaviour is the study of individuals‚ groups‚ or organizations
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Study of consumer preference for Online versus Traditional Shopping in the purchase of Apparels Contents 1. Objective of Research 2. Research Design 3. Sampling Design 4. Data Collection Method 5. Data Interpretation 6. Hypothesis Testing (Z-Test) 7. Hypothesis Testing (Chi-square Test) 8. Conclusion & Suggestions 9. Bibliography 10. Appendices 1. Objective of Research According to a research carried out by AC Nielsen‚ online retail revenues crossed the
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EXECUTIVE SUMMARY Marketing is a procedure of attracting prospective customers and consumers in your products and services. However the crucial word in the above sentence is “procedure "‚ hence marketing incorporates researching‚ advertising‚ selling‚ and distributing your products or services. Hence we planned to focus on one of the best known brands worldwide‚ McDonald’s Corporation. The following executive summary presents the key marketing aspects of McDonald’s Corporation and should be read
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Situation: The McDonalds Corporation has to be continually aware of its consumer behavior‚ their eating habits‚ as well as the situation and the trends in the market in order to understand if there is a need of any changes in their marketing strategy. Any important modifications in the marketing activities of the company have to be backed up by legitimate research. The introduction of new products‚ decisions on whether to invest more in certain channels of distribution‚ change of features of
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 Let the buyer beware  Consumer should be responsible about what he wants to buy‚ prices and quality  Upto the consumer to chose wisely Consumer Protection  Sometimes impossible to know whether the product is will work properly or not  At point of sale consumer are protected by law concerning some aspects of their purchases despite principal of caveat emptor Consumer Rights  United Nations Guidelines on Consumer Rights- 8 basic consumer rights that
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| General Motors | N.C. Zoo | Samsonite | Customers | Yes | Yes | Yes | Products or Services | Yes | Yes | Yes | Markets | Yes | No | Yes | Technology | Yes | No | Yes | Concern for Survival‚ Growth‚ and Profitability | Yes | No | Yes | Philosophy | Yes | Yes | Yes | Self-concept | Yes | Yes | Yes | Concern for Public Image | Yes | Yes | No | Concern for Employees | Yes | No | No | | McDonald’s | Customers | We place the customer experience at the core of all we do. Our customers
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COMPANY NAME: McDonald’s Corporation INDUSTRY: Food McDonald’s Corporation COMPANY WEBSITE: (www.mcdonalds.com) COMPANY BACKGROUND: Ray Kroc found McDonald’s corporation‚ a successful fast food restaurant‚ in 1955 were his vision was to create McDonalds restaurants all over the U.S‚ and within 3 year of establishing the franchise the corporation was already selling its 100 millionth burger. The franchise has now became a successful global fast food restaurant that sells a variety of items and has
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cause severe third degree burns in less than a second.” That is exactly what the coffee ended up doing to Stella Liebeck. She ended up with burns all over her buttocks and thigh. In McDonald’s defense‚ they can use the principle of Caveat Emptor or Buyer Beware. McDonald’s can say that once they hand out their coffee they have no control over what happens to it. McDonald’s was not the one to actually spill the coffee on Stella Liebeck‚ she did it to herself. She knew that it was very hot‚ and she
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INTRODUCTION TO CONSUMER BEHAVIOUR Consumer behavior is affected by a host of variables ranging from personal‚ professional needs‚ attitudes and values‚ personality characteristics‚ social economic and cultural background‚ age‚ gender‚ professional status to social influences of various kinds exerted a family‚ friends‚ colleagues‚ and society as a whole. The combination of these factors help the consumer in decision making further Psychological factors that as individual consumer needs‚ motivations
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Segmentation relating to Amsterdam Buyer behaviour The buyer decision process How destinations can effect buyer behaviour Buyer behaviour relating to Amsterdam How the Amsterdam tourist board can improve it’s future marketing. Rationale This report has been conducted to look into market segmentation. It will discuss the importance market segmentation has when it comes to marketing and also the different factors that affect buyer behaviour. It will also talk about how
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