STARBUCKS & IT SUPPLY CHAIN MANAGEMENT This is a case that illustrates several facets at once: Globalization & Rapid Expansion‚ Supply Chain Management‚ ERP Implementation‚ and IT Infrastructure. This case takes place in 1997. Introduction You have to admire the enthusiasm of Starbucks employees. Store managers have been known to stuff sacks of coffee beans into their cars and race over to help out other stores running low. Exceptional customer service‚ but certainly no way to run a business
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The current issue and full text archive of this journal is available at www.emeraldinsight.com/1751-1348.htm A study of resource dependency: the coal supply strategy of the Japanese steel mills – 1960-2010 Bradley Bowden Griffith Business School‚ Griffith University‚ Brisbane‚ Australia‚ and A study of resource dependency 73 Andrea Insch School of Business‚ University of Otago‚ Dunedin‚ New Zealand Abstract Purpose – The development of the Pacific seaborne coal trade since 1960 has been
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SUPPLY CHAIN MANAGEMENT In today’s global market‚ managing supply chain becomes key factor for the successful business and Supply Chain Management (SCM) is a key strategic factor for increasing organizational effectiveness and cost-effectiveness. Inventory management is an important area and represents one of the most significant opportunities for cost savings in an industry. Inventory at different points of the supply chain has serious impact on the cost and performance. The scenario considered
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SCM – some definitions • Supply chain management (SCM) The coordination of all supply activities of an organization from its suppliers and partners to its customers. • Upstream supply chain Transactions between an organization and its suppliers and intermediaries‚ equivalent to buy-side e-commerce. • Downstream supply chain Transactions between an organization and its customers and intermediaries‚ equivalent to sell-side e-commerce. Members of the supply chain (a) simplified view (b) including
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Kalra (2010 p. 2) “A supply chain consists of all parties involved‚ directly or indirectly‚ in fulfilling a customers request”. The parties extend from the suppliers of your suppliers to the customers of your customers at every stage of the supply chain (Supply Chain Management‚ UoL‚ Lecture note week 1). The successful management of the value adding activities of these parties to satisfy the customer’s demand and‚ make profit while at it‚ is the sole objective of supply chain management (Chopra
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Further Efficiencies From Supply Chain TORONTO -- (MARKET WIRE) -- 04/27/2004 -- Hudson’s Bay Company (Hbc) (TSX: HBC) continues with its commitment to use technology to drive operational efficiencies in all aspects of its organization. The Company successfully completed an automation drive with 140 of its Direct to Store suppliers‚ to effectively eliminate the handling and processing of 450‚000 manual transactions annually. The majority of Hbc’s 2‚000 vendor-strong supply chain is highly automated
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smi8239X_ch01_001-026.qxd 2/27/07 11:22 PM Page 1 CHAPTER 1 Introduction to Supply Chain Management 1.1 WHAT IS SUPPLY CHAIN MANAGEMENT? Fierce competition in today’s global markets‚ the introduction of products with shorter life cycles‚ and the heightened expectations of customers have forced business enterprises to invest in‚ and focus attention on‚ their supply chains. This‚ together with continuing advances in communications and transportation technologies (e.g.‚ mobile communication‚
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Case Study #3: A Pain in the (Supply) Chain Highlights This case is about the bullwhip effect and supply chain coordination Read “A pain in the (supply) chain” in the course pack and the supply chain integration (bullwhip effect) chapter in the textbook. To meet the target of 9% sales growth‚ Exceso Corporation (the manufacturer) starts an aggressive promotion (sharp discount in the price) to its retailers‚ despite the obvious downside of doing so. Please read the case carefully and
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Supply Chain Management The supply chain differs for a company that sells a physical product such as furniture‚ from that of a company that sells a service such as cellular services. Though both supply chains differ‚ with powerful strategies both companies were able to achieve the same result‚ profits within the organization. Ultimately for any organization‚ the main goal is to increase profits. Improving the supply chain is one way to reach this goal. According to Schneider‚ "When companies integrate
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What do you understand by Supply Chain Management? Supply chain management spans all movement and storage of raw materials‚ work-in-process inventory‚ and finished goods from point of origin to point of consumption. SCM as the "design‚ planning‚ execution‚ control‚ and monitoring of supply chain activities with the objective of creating net value‚ building a competitive infrastructure‚ leveraging worldwide logistics‚ synchronizing supply with demand and measuring
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