Customer Relationship Management in Banking with a case on HSBC A Project Report presented to Dr. Shweta Dixit Faculty Member Narsee Monjee Institute of Management Studies Mumbai on March 21‚ 2007 in Partial fulfillment of the academic requirements for the Part Time MBA Programme by Mr. Kapil Bhatia (03) Preface The service industry has always been of vital component of all economies. It has become more so these days. From
Premium Customer relationship management Bank Customer service
Social determinants of Health Environmental Housing: Factors related to housing‚ such as overcrowding in housing‚ housing tenure type and homelessness have potential impacts on health. The effects of overcrowding occur in combination with other environmental health factors such as poor water quality and sanitation‚ which are associated with increased risk of infectious diseases such acute rheumatic fever‚ tuberculosis‚ and skin and respiratory infections (Department of Health‚ 2012). High rates
Premium Poverty Rheumatic fever Streptococcus
Liu 1 Chao Liu Dr. Larry Weinstein MBA 7800 10 Sep. 2012 Summary of the determinants of supply chain alliance performance: an empirical study As the market is becoming more and more competitive‚ cooperative alliance between companies is becoming common. There are two explanations of cooperative alliance between suppliers and buyers‚ as the article goes‚ one is the partner firms aiming at acquiring resources including materials‚ skills and information; the other explanation is defined from the goal
Premium Scientific method Supply chain management Supply chain
TUTORIAL 1: DEMAND THEORY 1a) The demand curve for haircuts at Terry Bernard’s Hair Design is P = 15 – 0.15Q where Q is the number of cuts per week and P is the price of a haircut. Terry is considering raising her price above the current price of RM9. Terry is unwilling to raise price of the price hike will cause revenue to fall. Should Terry raise the price of haircuts above RM9? Why or why not? b) Terry is trying to decide on the number of people to employ based on the following
Premium Management Learning Costs
[pic] ISLAMIC BANKING: IS IT REALLY “ISLAMIC”? By: Omar Mustafa Ansari & Faizan Ahmed Memon Is it really Islamic? …. In this era of development and growth in Islamic finance and banking‚ this is a question being raised at every forum by various quarters. All those who raise this question‚ are undoubtedly well-wishers of Islam‚ Islamic economic system and Muslim Ummah. Accordingly‚ while we celebrate the achievements of Islamic banking on one hand‚ we should not
Premium Bank Financial services Islamic banking
Types of Cheque Crossing/ Types Of Cross Cheque: General crossing Special crossing Restrictive crossing General Crossing: A cheque is said to be crossed generally when it bears across its face any of the following: Two transverse(cross) parallel lines. Two transverse parallel lines with the word “And Company” or “And Co”. Two transverse parallel lines with any abbreviation of the word “& Company”. Two transverse parallel lines with the words “Not Negotiable”. Two transverse parallel lines
Premium Credit card Money Bank
Demand Forecasting in the Indian Retail Industry Applied Economics (HS 700) Course Project Report Vijay Gabale (07305004) Ashutosh Dhekne (07305016) Piyush Masrani (07305017) Sumedh Tirodkar (07305020) Tanmay Mande (07305051) March 19‚ 2008 1 Contents 1 Introduction 1.1 Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Objective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Challenges Faced in Demand Forecasting 3 Theoretical Framework 3.1 Judgemental
Premium Retailing Forecasting Supermarket
An Executive Development Program on ’Green Banking Initiative: Opportunities for Bangladesh’ was organized by Islami Bank Bangladesh Ltd (IBBL) on September 28‚2010 at the Mohammad Younus Auditorium of Islami Bank Tower in the city. Presided over by Mohammad Abdul Mannan‚ Managing Director of the Bank‚ Prof Dr Bandana Saha‚ Director General of Bangladesh Institute of Bank Management (BIBM) was present in the program as Chief Guest. The key discussion was presented by Dr Shah Md Ahsan Habib‚ Associate
Premium Bank
Taking Mobile Banking Corporate Universal Banking Solution System Integration Consulting Business Process Outsourcing It’s ironic that in a world that has gone mobile‚ corporate treasurers and CFOs are still tethered to their desks because they need computer access to issue approvals using corporate Internet banking. While consumer mobile banking has soared in recent years ever since the smartphone arrived on the scene‚ its corporate cousin is yet to take off. However‚ according to various
Premium
Social determinants of health are factors that help influence the health and well-being of humans. Social determinants of health occur in all walks of life. Whether it is mental or physical they can be closely related to one another. The ways in which life is laid out for us will determine the future; your personal circumstances are correlated to your socioeconomic status. There is a direct link between health inequality and social determinants. (World Health Organisation‚ no date) The Dahlgren and
Premium Health Medicine Health care