Services‚ Quality and Customer’s Satisfaction Survey (Burger King) Your opinion will help to improve the services at …….. Please Take a Moment To Answer These Questions: 1. How often do you visit Burger King? Daily 4 Times a Week 3 Times a Week 2 Times a Week Once a Week 2. When do you likely visit Burger King? 10:30 am - 1 pm 1pm - 4:30 pm 4:30 pm - 8:30 pm 8:30pm -11:30pm 3. How would you rate your overall satisfaction with this restaurant (BK)? Very Satisfied
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degree in the department of MIS of Faculty of Business Administration‚ University of Dhaka‚ Bangladesh. The internship program includes a period of 12 weeks of on-the-job-training where I could have first-hand observations concerning the utility of the customer service department. During the organizational attachment period an intern works on a project and writes report on that project in the report-writing period. I have been routed in the customer service division (CSD) of Bank Alfalah Limited
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Page Number 1. Profile of AB Bank 6 2. Organizational Objectives 9 3. Employee Objectives 9 4. Employee Benefit 10 5. Categories of Employee Benefit in AB Bank 10 6. Required or Mandatory Security 10 7. Provident Fund 11 8. Holiday Pay- 11 i. Vacation 11 ii. Leave of Absence 11 9. Health and Insurance Benefits- 12 i. Life Insurance and Auto Insurance 12 10. Transport Facilities 13
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Business ethics Name Institution Business Ethics Question 1: What is the moral point of view and why is it important? Does it make sense to say that business people must operate from the perspective of the moral point of view? Why‚ or why not? Answer: Business ethics refers to the study of proper business policies and practices‚ with regards to the potential controversial issues such as corporate governance‚ discrimination‚ bribery among others (Madsen & Shafritz 1990)
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I’m curious to this‚ i don’t understand why people hate starbucks besides the point that its a huge corporation. And if this is why you hate them‚ then you have to hate McDonalds‚ Wal-Mart‚ Target‚ Macy’s‚ Nike‚ on and on and on Yes they are closing stores and laying off workers‚ SO IS PRACTICALLY EVERYONE ELSE!!!! What would you expect a company whose business is run on disposable income to do when people stop spending disposable income. It’s common sense. Plus they are only closing underperforming
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Brand Equity to Customer Loyalty An examination of brand equity leading to customer loyalty in the clothing industry using the Loyalty Ladder model. Abstract Purpose - The aim of this paper is to examine if there is a correlation between brand equity and brand loyalty. The author will research the sources of brand equity for three international clothing companies: Abercrombie & Fitch‚ Marks & Spencer‚ H&M and apply each company to the Loyalty Ladder. Methodology – Secondary literature
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Questionnaire 4. Monthly Income: A) Below Rest. 10‚000 B) 10‚000- 20000 C) 20‚000-30000 D) Above 30‚000 5. Education Qualification: A) Under graduation B) Post – graduation 6. Marital Status A) Married B) Unmarried 7. Years of experience: A) Less than 1yr B) 1-2 yrs C) 2-3 yrs D) 3-4 yrs E) Above 4yrs Please indicate your level of agreement in connection with various Factors: 1. Strongly agree 2. Agree 3. Neither agree nor disagree 4. Disagree 5. Strongly Disagree Work Environment
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ENVIRONMENT An Exploratory Study of Customer Satisfaction Based on ACSI Model An application to the No.2 bus service in Gävle of Sweden Le Xue Chun Yang December‚ 2008 Master’s Thesis in Management of Logistics and Innovative Production Abstract This thesis used ACSI model as a theoretical basis‚ which is a cause-and-effect model‚ to measure the quality of goods or service that starts from “customer expectations” to “customer satisfaction”. The purpose of this thesis is to find a suitable model
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| Project on Employee Satisfaction | | | | | | Introduction Job Satisfaction The three important dimensions to job satisfaction are as follows: 1. Job-satisfaction refers to one`s feeling towards one`s job. It can only be inferred but not seen. 2. Job-satisfaction is often determined by how well outcomes meet or exceed expectations. Satisfaction in ones job means increased commitment in the fulfillment of formal requirement. There is greater willingness to invest personal
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Importance of Business Ethics Business ethics is defined as the principles‚ values‚ and standards that guides behavior in the world of business. When a business is known for being honest it is more likely to become successful. Today‚ more and more companies are realizing the direct impact that good ethical behavior has on financial performance. A positive ethical culture within a business promotes employee commitment and trust‚ investor loyalty and trust‚ and customer satisfaction and trust which
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