A STUDY ON STRATEGIES OF RETAINING EMPLOYEES IN CALL CENTRES SUBMITTED IN PARTIAL FULLFILLMENT AS A REQUIREMENT FOR THE AWARD OF THE DEGREE‚ BACHELOR OF BUSINESS MANAGEMENT (BBM) FROM‚ Under the guidance of MY PROJECT GUIDE MRS. JIMMY SAM SUBMITTED BY: NAME: VISHNU.G YEAR: 2010-2011 DECLARATION I declare that this project titled‚ “A STUDY ON STRATEGIES OF RETAINING EMPLOYEES IN CALL CENTRES” is a record of my research project carried out by
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Title: Planning the future strategy of your business. Scenario You are currently working for the Small Business Centre in Leicester and as part of your work experience you have been asked to research some cases studies of company expansions‚ you will then need to complete the following work‚ based on your research. Task 1 Explain how four different expansion methods have been implemented in selected small organisations: One: Organic growth This the most common form of expansion of a
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Business Strategy 6 Competitive Positioning Prof. Dr. Bernd Venohr Berlin‚ May 2007 © 2 0 0 7 P ro f. Dr. B e rn d V e n o h r Agenda Introduction to Strategy 1 2 3 Course Overview and Strategy Concept Economics of Strategy Shareholder Value Business Strategy 4 5 6 External Environment Internal Environment Competitive Positioning Corporate Strategy 7 8 9 Diversification Mergers & Acquisitions Global Strategy Strategy Process 10 Organizational Structure
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45- 46- (T/F) 47- A market where all the consumers have roughly same preferences is known as clustered preference. 48- (T/F) 49- Group customers into segments based on similar needs and benefits sought by customer in solving a particular consumption problem are known as needs-based segmentation. 50- (T/F)
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THESIS ON MARKETING STRATEGY OF [pic] IFFCO-TOKIO GENERAL INSURANCE CO. LTD UNDER THE GUIDANCE OF: MR. RAJESH KANNAN Asst. Vice President Iffco-Tokio General Insurance Co. ltd. SUBMITTED BY: ABHISHEK DWIVEDI BATCH: PGP/FW‚ 2005-2007 TABLE OF CONTENTS ➢ INTRODUCTION ➢ OBJECTIVES ➢ RESEARCH METHODOLOGY ➢ LITERATURE REVIEW ➢ DATA ANALYSIS ➢ RECCOMENDATIONS ➢ CONCLUSION ➢ REFERENCES ➢ APPENDICES ➢ QUESTIONAIRE INTRODUCTION PREVAILING STATE OF INDIAN ECONOMY
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services and products‚ and actively involve employees in the benchmarking process. Here’s how Benchmarking does it: Tips on how to conduct the critical steps of the benchmarking process 1. Identify issues and practices to benchmark a.Look for practices with significant impacts on your organization’s: Customers and other stakeholders Budget and the bottom line Problem and opportunity areas Don’t do everything; prioritize. Pick something significant to your organization that you have a good chance
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helping strategy for the Industry ……………….....................................12-15 6. Future prospects of the Pharmaceutical Industry ……………………………….16-17 7. Conclusion……………………………………………………………………….18 8. References…….………………………………………………………………….19 Acknowledgement I‚ Rajkishor Duhoon (1779796)‚ here declare that the work done for the assignment by me and I like to give my Thanks to Class Lecturer Claire Devlin for her guidance‚ and notes by her from moodle.dbs.ie‚ to complete the
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Brother and sisters‚ This life is all about making choices‚ And it is the job of young people like us to make the world a better place‚ Because‚ We are powerful beings‚ We are perfect linings‚ We are diamonds in the rough‚ We are free from freedom‚ We possess such skill that is so real‚ We can go the extra mile carving a smile‚ We are the cream of the society‚ We are icings on a cake. BUT! We don’t even know we own all these capabilities‚ All these credibilities. What do we know
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position within its industry determines whether a firm’s profitability is above or below the industry average. The fundamental basis of above average profitability in the long run is sustainable competitive advantage. There are two basic types of competitive advantage a firm can possess: low cost or differentiation. The two basic types of competitive advantage combined with the scope of activities for which a firm seeks to achieve them‚ lead to three generic strategies for achieving above average
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Assessment Item 2 – Assignment 1 Organisational strategy and IS/IT management Essay 2500 words Value 25% Task Select a large‚ multinational organisation that has succeeded in effectively aligning its business and how IS/IT infrastructure and IS/IT projects have specifically supported the overall business strategy of the organisation and identify where they have also been a catalyst in actually enabling and creating new business strategy. Make an evaluation of the degree the selected organisation’s
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