Consumer behavior Simona Romani Chapter 1 – Consumer motives and values Motivation (I) Motivation is a driving force that moves individuals to take a particular action; this driving force is produced by a state of tension‚ which exists as a result of an unfulfilled need. Need Satisfaction Homeostasis We strive for a state of equilibrium (Homeostasis) Physiological needs (e.g. hunger) move us away from this But so do social and psychological needs Deprivation Motivation (II) Biogenic
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Consumer in Market All the people participate in the market either as consumer or seller or producer. Any person who buys a commodity or service for direct use or ownership. I‚ you‚ we all are consumers when we buy a product or service. But people who acquires goods or services for resale or use in production and manufacturing cannot be considered consumer. In free market economics‚ consumers dictate what goods are produced and are generally considered the center of economic activity. Individual
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OUR LADY OF FATIMA UNIVERSITY CAS-002-12-00 (TEMPLATE: NOTE: MINIMUM OF 5 PAGES‚ FONT SIZE IS 8) OLFU VISION To improve man as man by developing individuals through a legacy of excellent education and compassionate value formation. OLFU MISSION OLFU CORE VALUES The noble dictum “improving man as man” embodies the existence of Fatima Medical Science Foundation and Our Lady of Fatima University as educational institutions dedicated to the wholistic formation of men and women imbued with the
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NAME: KRISHNAN GANESAN REGISTRATION NUMBER: 200312897 SUBJECT: CONSUMER BEHAVIOUR ADDRESS: AGILISYS 26-28 HAMMERSMITH GROVE LONDON W6 7AW EMAIL: krish2023@hotmail.com CONSUMER BEHAVIOUR QUESTION NO.13: Explain with neat block diagrams various consumer models studied by you. ANSWER: The consumer models are set out below accompanied by the requisite block diagrams: THE NICOSIA MODEL: In recent years‚ marketing scholars have built buyer behaviour
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Retailing The advantages of ethical retail are as follows: Higher revenues. Improved Brand‚ Business Awareness and Recognition. Better employee Motivation and Recruitment. There are several ethical issues to be considered in retailing. To be a throughly ethical-concerned company‚ we are going to take some actions to guarantee everyone from the owners to employees in our company know and understand what is ethic and make sure they act ethically during the daily selling practice.
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Real World Connector In the chapter Church‚ I felt a connection with Kiowa. “Not a minister‚” he said‚ “but I do like churches. The way it feels inside. It feels good when you just sit there‚ like you’re in a forest and everything’s really quiet‚ except there’s still this sound you can’t hear”. The way I relate to this part is the same way I feel when I go to a temple (similar to a church) I feel the same way. When I go to the temple I sit there and listen to the prayer. But when I get into the
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a challenging corporate environment‚ where growth and prospects are unlimited‚ which gives me scope to explore my skills with latest trends &advanced technologies and strive for excellence to meet the goals of the organization * BRIEF PROFILE 8 years of experience in Retail‚ FMCG &Telecom Sales .Well versed with International Retail Standards‚ service quality‚ Pricing‚ Merchandising and Purchasing. * QUALIFICATIONS M.B. A. (Marketing)Mahatma Gandhi University‚ Kerala‚ India(2005)
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DEFINITION Consumer psychology is a specialty area that studies how our thoughts‚ beliefs‚ feelings and perceptions influence how people buy and relate to goods and services. One formal definition of the field describes it as "the study of individuals‚ groups‚ or organizations and the processes they use to select‚ secure‚ use‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and the impacts that these processes have on the consumer and society. STAGES IN CONSUMER DECISION
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Consumer Behavior E-Commerce Winter 2011 Marek Maurizio Università Ca’ Foscari - Venezia mercoledì 9 marzo 2011 Learning Objectives • Describe the factors that influence consumer behavior online. • Understand the decision-making process of consumer purchasing online. • Describe how companies are building one-to-one relationships with customers. • Explain how personalization is accomplished online. • Discuss the issues of e-loyalty and e-trust in EC. mercoledì 9 marzo 2011 Netflix.com
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Consumer perception can be defined as a marketing concept that involves a customer’s impression‚ awareness‚ and consciousness about a brand that are offered. Consumer perception is important for both consumer and marketers because customer act and reach based on their perception‚ not on the basis of objective reality and it is important for marketers to understand the whole concept of perception so they can determine what are possible factors that influence consumers to buy. Sensation associated
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