almost all aspects of services operation have compelled the management of every service industry to place emphasis on the efficient and effective method of presenting its service. The need for marketing in service industry cannot be overemphasized‚ the degree of marketing activities in a company depends on the size of the market. Traditionally‚ executives in service industries have not been market driven. They have lagged behind sellers of products in accepting the marketing concept and have generally
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DEVELOPING A SERVICE BRAND USING THE SERVICE MIX -Kunle Dixon Odukoya Unlike product brands‚ service brands are identifiable activities or benefits that one party can offer to another that is essentially intangible and doesn’t result in a change in ownership. Thus service brands are those utilities that have as their core‚ the five attribute of services vis • Intangibility: not existing in physical form • Invisibility: cannot be seen • Inseparability: cannot be separated from the provider
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named Nintendo Koppai. Yamauchi started off his empire by producing playing cards for a game known as hanafuda. Due to the popularity of the playing cards‚ Yamauchi needed to hire extra staff so that that he could deal with the heavy demand for the product. In 1929‚ Yamauchi retired from the company and as he didn’t have a son to take over the family business he adopted his son-in-law Sekiryo Kaneda and allowed him to become president of the company. By 1947 Sekiryo had set up the company Marufuka
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market‚ differentiation and positioning strategies. 1. Introduction "If you don’t believe in your product‚ or if you’re not consistent and regular in the way you promote it‚ the odds of succeeding go way down.” As Jay Levinson points outs‚ behind every great company is a great marketing plan. Singapore Airlines (SIA) is one such company that has achieved success through the use of integrated marketing. The primary message "Singapore Airlines - A Great Way to Fly" has been consistently conveyed in
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Introduction Marketing orientation is defined as the implementation or completion of a marketing concept that essentially caters to the customers. The term is otherwise known as marketing concept or consumer focus. With marketing orientation‚ a small business orbits it’s proper choices across the would like and requirements from the marketplace‚ such as potential prospects. A company which is marketing-orientated has got the commitment to valuing customers and also the customers’ needs. Actually
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Tambrands is a company that uses single-product strategy to advertise their product known as TAMPAX. This product is the best selling product with 44% of the global market share. Out of this 44%‚ approximately 90% of its sales come from North America and Europe. One of the main reasons for tampax being successful only in North America and Europe is because tampons still have not gained popularity as a result of various cultural resistance‚ religious resistance and/or myths associated with using a
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Phone: 99194616 Email: hafizul.islam@vu.edu.au Welcome to BHO2259 Product and Services Innovations Dr. Hafizul Islam BHO2259 About Product and Services Innovations (PSI) Development‚ innovation and commercialization of new products and services is crucial About Product and Services Innovations (PSI) New products and services are developed Existing products are revised and innovated Explore new market opportunities Exploit existing market opportunities Three core
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In the late 1940s‚ Dick and Mac McDonalds were searching for a way to improve their little drive-in restaurant in San Bernardino‚ California. They invented an entirely new concept based upon speed service‚ low prices‚ and big volumes. Word of its success spread quickly and in 1952 they had more than 300 franchising inquires a month from all over the country. McDonald’s is now the largest and best-known foodservice retailer and one of the two best-known and powerful brands in the market. With more
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CSR based handicraft company established in 1978. Today‚ Aarong’s reach has spread beyond Manikganj to the rest of the country. At present Aarong is operating through 9 domestic outlets and one franchised outlet in London. Aarong has more than 488 products in their outlets. They have grown into a thriving international enterprise showcasing ethnic wear to beautiful crafts from silks‚ handloom cotton‚ endi to terracotta‚ bamboo‚ jute and much more. From a single shop‚ Aarong has grown into one of Bangladesh’s
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science to create the best laundry solutions for clients across India and the world. SPINZONE dry cleaning is a concept of Cleaning Services available to individuals and families‚ including dry cleaning and laundry. Spinzone dry cleaning intends to offer affordable "luxury" cleaning to all. Quality is made available to everybody. Spin zone dry cleaning is the best service provider in your area. The core business is the cleaning of clothes. Our professional team is taking care of each item with a great
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