define the problem to be addressed‚ collect relevant data‚ and ascertain the problem’s root cause; in the doing phase‚ people develop and implement a solution‚ and decide upon a measurement to gauge its effectiveness; in the checking phase‚ people confirm the results through before-and-after data comparison; in the acting phase‚ people document their results‚ inform others about process changes‚ and make recommendations for the problem to be addressed in the next PDCA cycle. Kaizen:- Kaizen was
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Case 1 Southwestern University’s Food Service Southwestern University (SWU)‚ located 30 miles southwest of the Dallas/Fort Worth metroplex‚ has witnessed tremendous growth in its football program (see Southwestern University: A‚ in Chapter 4). With that growth‚ fueled by the hiring of legendary coach Bo Pitterno‚ has come more fame‚ the need for a bigger stadium‚ and more complaints about seating‚ parking‚ long lines‚ and concession stand prices (see Southwestern University: C‚ in Chapter 6).
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Casey Boland Chapter 6 Southwestern University Case 1. Number of Complaints (Responses receiving a C‚ D‚ or E) 175 170 150 118 115 95 55 55 41 35 1009 Seating Speed of Service Printed Program Concession Prices Traffic Season Ticket Plans Parking Entertainment Ticket Pricing Selection of Foods Total Pareto Chart 200 180 160 140 120 100 80 60 40 20 0 The Pareto Chart was used to analyze TQM. Calculating the number of complaints receiving a bad grade (C‚
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INDUSTRIAL STATISTICS AND OPERATIONAL MANAGEMENT 6 : FORECASTING TECHNIQUES Dr. Ravi Mahendra Gor Associate Dean ICFAI Business School ICFAI HOuse‚ Nr. GNFC INFO Tower S. G. Road Bodakdev Ahmedabad-380054 Ph.: 079-26858632 (O); 079-26464029 (R); 09825323243 (M) E-mail: ravigor@hotmail.com Contents Introduction Some applications of forecasting Defining forecasting General steps in the forecasting process Qualitative techniques in forecasting Time series methods The Naive Methods Simple Moving
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An Assignment On Forecasting Submitted To Dr. Tophan Patra Submitted By Kumail Murtaza MBA AVM SEM III R250211021 College of Management and Economic Studies (CMES) University of Petroleum and Energy Studies Dehradun‚ India Exponential Smoothing Class Values Ft+1 = α.Xt + (1- α).Ft ----------------------------------- Eqn 1 Ft+1----- Forecasted Value of the next period “t+1” α------- Smoothing Factor/Coefficient Xt------- Actual Value
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5/7/08 4:42 PM Page 52 C H A P T E R Forecasting Models 5 TEACHING SUGGESTIONS Teaching Suggestion 5.1: Wide Use of Forecasting. Forecasting is one of the most important tools a student can master because every firm needs to conduct forecasts. It’s useful to motivate students with the idea that obscure sounding techniques such as exponential smoothing are actually widely used in business‚ and a good manager is expected to understand forecasting. Regression is commonly accepted as a tool
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Qualitative Forecasting Approaches Qualitative forecasting methods are based primarily on human judgement. Quantitative forecasting methods are based primarily on the mathematical modelling of historical data. Here we provide a brief overview of the most important qualitative forecasting approaches. In many environments the time horizon is closely linked to the type of forecasting method used. Longer term and higher level forecasting will often require qualitative forecasting techniques. Such techniques
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Management Science Prof. Dennis Berino April 3‚ 2012 Case Study Southwestern University Traffic Problems Submitted by: Bullen‚ Nino Joseph Comandao‚ Isaac Donato‚ Anna Rica I. Background Southwestern University is experiencing an increased interest in its football program since it hired a big-name coach. As such‚ there have been increased sales in their season tickets. This increase in sales has also increased the traffic problem of the town which is also
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SOUTHWESTERN UNIVERSITY (A) I. STATEMENT OF THE PROBLEM: What should Hill Construction do to ensure that the construction of the first class stadium of Southwestern University will not exceed 270 days? II. OBJECTIVES: General: To come up with a plan of action that will guarantee the completion of the stadium on or before the start of 2010 opening game Specific: To come up with an alternative course of action that will not just meet the required period‚ but will also take into consideration
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I. Company Background Southwestern University (SWU) is located in Stephenville‚ Texas. They have recently hired a new well-known football coach and because of this‚ they are expecting an increase in their fan base for this sport. Their season ticket sales have gone up‚ meaning more revenues‚ however‚ this also means increase in customer complaints due to traffic problems whenever there’s a game. Dr. Marty Starr‚ SWU’s president‚ has asked University Planning Committee to see how they can solve
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