1.0 Introduction The aim of this report is to analyse two companies who have significantly different organisational structures. It will analyse the relationship between an organisations structure and culture and the effects on the business performance. Also the factors which influence an individual’s behaviour at work will be looked into. The two companies that will be focused on are: 1.1 British Telecom (BT) BT is a leading communications solutions provider serving customers throughout the
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1. What is Organizational Citizenship? There are 4 perspectives that makes companies effective and efficient consisting of open systems‚ organizational learning‚ stakeholders and high-performance work practices. However‚ despite these perspectives‚ work-related employee behavior also has a deep influence on organizational effectiveness‚ there are certain behaviors that employees have to adopt to reach this level of effectiveness. These behaviors consist of task performance‚ counterproductive work
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Job Satisfaction and performance are the terms which are correlated to each other. Empirical theories depict a strong negative correlation whereas picture depicted through Organisational Psychology is totally opposite‚ that is strong positive correlation. The term job satisfaction doesn’t have a proper definition because of the general disagreement between the theorist‚ scientists and researchers. Spector (1994) defines job satisfaction as how people feel about their jobs and several aspects of it;
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Organization & Behaviors (Unit 3) Organization & Behaviors (Unit 3) Topics Page # Topics Page # | Table of contents Importance of management and leadership in Organisation……………………………………………12 Approaches to management……………………………12 Approaches to leadership………………………………13 Importance of management & leadership theories to
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THREE: REFREEZING 11 3.4 REDUCING RESISTANCE TO CHANGE 11 3.4.1 Ways to reduce employee resistance to change 12 3.4.2 Reasons for resistance to change : Individual level 13 3.4.3 Reasons for resistance to change: Organisational level 14 3.4.4 How can Nissan S.A. manage resistance to change 16 4 CONCLUSION 18 5 REFERENCES 19 6 SELF ASSESSMENT QUESTIONS 21 1 INTRODUCTION 1 THE NEED FOR ORGANISATIONS TO CHANGE Organisations
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There are four theoretical approaches of organizational behaviours which are classical‚ systems‚ human relations and contingency approaches that used in management but not certain to use just one approach in a company. It is because every company has different circumstances during various periods. But management have to understand about the main features of each approach to make the best decision. Classical Approach Firstly‚ classical approach emphasis on the planning of the work‚ the technical
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specialized expertise‚ and many people develop their technical skills on the job. Human skills refer to the ability to work with‚ understand and motivate other people‚ both individually and in groups. Because managers get things done through other people‚ they must have good human skills to communicate‚ motivate and delegate. Conceptual skills refer to the mental ability to analyse and diagnose complex situations. It has been seen that managers need to develop their people skills if they are going
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Organisational Design and Structure Organisational design and structure is help the companies to understand what they’re doing in the organisation and in conformity with an ideal to work together to complete all the missions and reach all the goals of an organization (Eric.F and Demand.M‚ n.d.). When a company just starting up or doing a business‚ they able to know the concepts of both. Its will help to figures out the company identity‚ missions‚ functions and all of the things about the organizational
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Explain strategy as an organisational process? Ans1. Strategy Organisation is a social system of people who are structured and managed to meet some goals Strategy means the grand plan and the term is borrowed from the military which distinguished between the grand plan and actual action by calling the former strategy and the latter tactics. Strategy in organizations can be divided into three: Corporate strategy Business strategy Functional strategy Organisational Process – Structure
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What is organisational communication? “The key to success and productivity within an organisation is effective internal communication through the presence of informal and formal communication channels . Organisational communication can be defined as the process of sending‚ receiving and interpreting messages between units within a functioning organisation. In order for an organisation to reach their objectives‚ it is vital to build a supportive workforce through the use of communication between
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