"Develop procedures and practice to respond to concerns and complaints level 5" Essays and Research Papers

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    level 5 Diploma QCF

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    3.3) Propose improvements to communication systems for partnership working All systems of communication will have its pros and cons and can have room for change or improvement to meet fluctuating needs of service users. A manager should always try and propose improvements to systems and encourage their staff/team to provide ideas on how to better a system. The proposals can be derived from personal experience‚ staff feedback‚ service user’s feedback‚ requirements from local authorities‚ requirements/prompts

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    unit 524 QCF level 5

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    QCF Level 5 Unit 524 1. Understand the principles of change management in health and social care settings. 1.1 Tutur2u.net believes there are four key features of change management: Change is the result of dissatisfaction with present strategies It is essential to develop a vision for a better alternative Management have to develop strategies to implement change There will be resistance to change There are internal and external factors that drive change: Internal forces could be: Desire to increase

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    Complaint Letter

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    Tallahassee‚ Fl. 00000 Dear Ms. Thompson: Stovall Home Products received your customer compliant letter referencing the discoloration of your jacket after using our white-n-brite liquid bleach product. We here at Stovall understand your concern and frustration of possibly ruining a new jacket. Our entire team here at Stovall conducted a thorough investigation and found the root cause of the problem. In your compliant letter you stated the treated areas around the stains on your jacket

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    Unit 139 Lead Practice that supports positive outcomes for children and young people’s development. 1.1 Explain different theories and frameworks of children and young person’s development Refer back to 137. 1.2 Explain the potential impact on service provision of different theories and approaches Sigmund Freud Freud believed that our unconscious minds influence the way in which we behave. He thought that our early experiences caused our later adult behaviour. We are influenced by this in our provision

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    concerns of inclusion

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    Concerns of inclusion: 1. Teachers may not know much about student’s disabilities education of disabilities. Some are not always prepared the way they should be to assist student with disability 2. Some teachers may need to be more educated on inclusion and may not know much about it. They at times need resources‚ training‚ and other supports available to support children 3. Children may not be getting enough of the assistance they need like one-on-one or small group to effectively learn.

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    Cache level 3 unit 5

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    describe the development of children in a selected age range and in TWO (2) areas of development. All children are different and develop at a pace specific to them. Some children develop earlier than others and some never fully develop. Lots of things can affect development such as the environment they are brought up in or their abilities and disabilities. Each child develops physically at different pace but a child of 12 months should be able to stand alone briefly and maybe take a few steps. Also they

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    In Chapter 1 of Kouzes& Posner’s The Leadership Challenge we are introduced to their “Five Practices of Exemplary Leadership”. These five tips actually make up one theory which was established after research on various leaders. The practices basically break down what leaders must commit to in order to relate to their workers‚ build relationships with them‚ increase the morale and productivity of the company‚ and essentially keep the company moving towards its goal . The chapter also‚ well in essence

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    Letter Complaint

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    space led to serious overcrowding in the venue‚ particularly at peak visiting times (i.e. lunch times and early evening). On one or two occasions I was also seriously concerned about the physical safety of attendees. The final point I want to make concerns product information. It is very enjoyable to see and test a range of excellent sound systems‚ but it is also important to be able to take away leaflets on interesting products‚ so that more research can be done before deciding which system to buy

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    Mu.5.4 Develop and implement policies and procedures to support the safeguarding of children and young people 1 Understand the impact of current legislations that underpins the safeguarding of children and young people. 1.1 Outline the current legislation that underpins the safeguarding of children and young people within own UK home nation. The current legislations for safeguarding children are: The United Nations Convention on the rights of the child 1989 (UN 1989) was ratified by the UK on the

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    Hnd Level 5- Unit 9

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    LO1 Learning how the design and review of services promote and maximises the rights of users of health and social care services 1.1 Explain how current legislation and sector skills standards influence organisational policies and practices for promoting and maximising the rights of users of health and social care services All health providers have the responsibility to work within a legal framework‚ this means that health care providers have the obligation to respect service users rights

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