QCF Level 5 Leadership in Health & Social Care and CYPS Unit 1: Use and develop systems that promote communication THIS WORKSHEET IS NOT TO BE COMPLETED IF YOU HAVE COMPLETED THE KNOWLEDGE TEST FOR THIS UNIT! 1. Talk about all the different groups of people that you have to communicate with in your line of work. Discuss the different ways that you communicate with them*‚ how you ensure confidentiality (if necessary) and how you ensure that the methods you use are suitable for their particular needs
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Optional Unit Questions Unit 519 (01) Develop procedures and practice to respond to concerns and complaints Assessment Questions 1. Learning Outcomes 1.1 and 1.2 a) Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in your area of work. b) Analyse how each one affects service provision. The Local Authority. Social Services and National Service Complaints (England) amendment Regulations 2009. came into effect in April
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LHS4 Develop health and safety and risk management policies procedures and practices in health and social care or children and young people’s settings Health and safety Legislation is designed to make sure that work places are as safe as they can be so that no one is put in unnecessary risk of harm. As a manager I have a responsibility to ensure that: The work place is safe Procedures in place are safe to follow Ensure that all employees understands the obligations they have to protect themselves
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of their child‚ if they have good relationships with the practitioner they are more likely to want to share this knowledge and then they will feel valued and the child will benefit. A practitioner should always be diverse and engage in inclusive practice. A practitioner should respect every child as an individual‚ and it’s important the family knows that their child is being taken care of properly when they are not at home. The families know a lot about the child and working with them helps the children
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2012 Charles Priest The Pecfect Wedding‚ Inc. 500 Gray Street Seattle‚ Washington‚ 32032 Dear Charles‚ I was lucky enough to receive the order from you on Tuesday‚ June 26 since I had to leave the country that noon; however‚ there are few concerns regarding to this order that I would like to address. As appears in our email forum‚ the order was agreed to be delivered by Thursday‚ June 21. There were hesitations from you about the delivery date since it was close; but in the end‚ you stated
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Rhetoric: Creating community through public speaking Example of a student speech Introduce yourself Good morning elders‚ lecturers‚ and fellow students. My name is … …. I come from a small and rural town in North Queensland called Ayr and belong to the Birri-Gubba tribe which inhabit that area. This is my first year at Batchelor and I am currently studying primary education. Before I begin my speech I would like to respect‚ thank and acknowledge the traditional owners of the land upon which we
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Candidate Performance Evidence Record | | NVQ Title and Level: Health and Social Care level 5 Unit 534 ………………..……………………………………………….…………...... Candidate Name: Rafal Gac …………………………………………………………………..................... Use this form to record details of activities (tick as appropriate) Observed by your assessor | | Professional discussion | | Evidence ref:Unit numbers: | Seen by an expert witness | | Product evidence observed | | | Seen by a witness | | Assignment/ ProjectOther__________________
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Unit 1 Use and Develop Systems that Promote Communication Learning Outcome 1. Be able to address the range of communication requirements in own role Assessment Criteria The learner can: 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role Communication is more than just what we say. It is how we say things and what we understand from what is said to us. Communication comes in different forms‚ including verbal‚ written word‚ lip reading
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For example‚ you should never do something to merely “check the block”‚ it needs to be well thought out and prepared. More specifically‚ training needs to implement a type of crawl‚ walk‚ and run method; building upon different levels of training as you go (i.e. basic level courses to advanced
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To the Store Manager of Office Shop: I am writing to express my concerns about a recent incident I experienced at your store. I would like to bring to your attention the fact that I received extremely poor customer service during my last shopping trip at Office Shop‚ which took place on January 28‚ 2054 at approximately 6:12 p.m. While shopping‚ I asked an associate for assistance getting a large box of office paper from a top shelf‚ as it was too high for me to reach without help. The associate
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