Report on the effective communication Date: 18/10/2012 Introduction This is a report based on information that is related to effective communication. There will be specific sections in the report‚ which refer contexts of communication‚ forms of communication and interpersonal interaction. The information within this report states what contributes towards and communication within health and social care settings and how specific factors can become barriers to effective communication. Content Contexts
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review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. D1‚ evaluate strategies used in health and social care to overcome barriers to effective communication and interpersonal interactions. Introduction There are many differing ideas on the best way to communicate in health and social care and there are many strategies used by the many differing professionals working in health and social care. This assignment will
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valued. 1.2 * Communication is an essential tool a carer can use to meet the needs of clients. It is a basic requirement of my job role to communicate with individuals and their families‚ other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending
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IN HEALTH AND SOCIAL CARE Standards & Guidelines for Resolution & Learning 1 April 2009 SUMMARY Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. As such it provides a simple‚ consistent approach for staff who handle complaints and for people raising complaints across all health and social
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means the difference between people and the values and beliefs that they have‚ there is lots of ways in which people differ‚ for example‚ ability‚ beliefs‚ race‚ religion‚ gender‚ culture‚ the differences in people are what makes an individual and as a care worker it is important to recognise these and respect their individuality to ensure that they feel valued and included‚ if I treated everyone the same or made assumptions or decisions for my service user’s or stereotyped people this would cause them
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Explain why effective communication is important in developing positive relationships with children‚ young people and adults. It’s widely recognised that the more involved parents are in their child’s education‚ the better the pupil performs at school. Whether‚ it’s just being aware of their progress and understanding their achievements or parents taking a more active role and becoming involved with the school itself. In order to establish and maintain interest there needs to be regular and reliable
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Teamworking In a care oriented environment‚ to achieve any worthwhile results‚ one must work as part of a team. Great practice is a fine thing but unless it is part of a communicative‚ dynamic team then it falls down as soon as the practitioner finishes their shift. As Adrian Ward in 1993 puts it “Teamwork should never be regarded as an optional extra in this sort of work‚ it is the heart of the matter.” Good teamwork starts with the organisational culture. In my place of work
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defined health as: ‘1) the state of being free from illness or injury; 2) a person’s mental or physical conditions’. The same dictionary defined wellbeing as: ‘the state of being comfortable‚ healthy or happy‘. Both health and wellbeing combined together can be defined as the sum of physical‚ mental‚ social and emotional part of a person. These are the ‘resources’ for health according to WHO’s 1986 Ottawa Charter‚ (Earle‚ 2007). It’s also inline with the health definition of the World Health Organisation
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Management and leadership are equally important in the successful delivery of health and social care services‚ in some aspects the roles are very similar‚ however they do require different skill sets‚ outlooks and behaviours. Management is a process of managing the activities of the organisation. Leadership is influencing and encouraging a team toward a shared goal. Managers require some leadership skills in order to encourage service delivery to have the intended outcome and leaders need the
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Unit 201 Introduction to communication in health‚ social care or children’s and young people’s settings. Outcome 1 - Understanding ways communication is important in the work setting. 1) Identify different reasons why people communicate 2) Explain how effective communication affects all aspects of own work 3) Explain why it is important to observe an individuals reaction when communicating with them Outcome 2 – Be able to meet the communication and language needs‚ wishes
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