|Group |Group A / B | |Programme: |BTEC Level 3 Subsidiary Diploma in Health and Social Care | |Unit 1: |Developing Effective Communication in Health and Social Care |Brief approved by |RTG | |Credit: |10
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Health and social care guide to communication Communication is an interactive two way process of giving and receiving a message‚ such as exchanging ideas or information it can be a mixture of verbal and non-verbal and formal and informal methods. Communication is important to master to become an effective health and social care professional because you need to be able to listen to people to understand their needs because if you don’t listen to them properly wrong information can be taken also
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1. Understand why effective communication is important in the work setting 1.1 - Identify the different reasons people communicate To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share opinions‚ knowledge‚ feelings‚
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importance of effective communication in caring for people with dementia and their families/cares in the residential setting. Firstly‚ it identifies and discusses the effectiveness of different forms of communication. Secondly‚ it will be Identifying and discussing factors that affect communications with health and social care service users‚ their families‚ care teams and other professionals as well as explaining the influences of Diversity‚ language and culture responsibilities in communication. Finally
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Communication is the act of transferring information from one place to another in different ways which allows people to feel safe‚ build relationships and develop self-esteem (Skillsyouneed‚ No date). It means being able to convey information clearly and directly‚ giving appropriate levels of praise‚ advice and feedback (Chandler and Grzyb‚ 2001). Interpersonal skills are the skills we use daily to communicate with people which allows you to respond appropriately to the needs and feelings of other
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Why is a communication skill important to have in a health and social care sector? Communication skills are important as different service users may communicate differently to you there are different reason that can stop people from communicating to you. Communication is skills are important as service users are vulnerable so to have effective communication you will be able to put them at ease and reassure them. It sometimes helps to be clear and calm as it helps the service users to understand
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1.1 There are many different reasons why people communicate in adult social care‚ as well as communication being between varieties of different people within this setting. For example‚ it could be conversation between support workers‚ support workers to managers or other health care professional and anyone communicating with service users including family. Communication can also come in many different forms such as verbal‚ non-verbal‚ body language and facial expressions as well as others. One main
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Introduction to Communication in Health and Social Care Communication can be spoken‚ written and physical; some people have disabilities or difficulties that can make communication a special challenge for them. We communicate to share information and ideas it is defined as ’information transfer’. The way we transfer information is by speech‚ signals or writing. We all use a variety of communication techniques to both understand and to be understood. People communicate for different reasons:
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Nonverbal communication is communication which isn’t verbal‚ it is also cues which people follow to interpret a message. This contains different factors such as posture which gives indication of how they are feeling. For example if a person is slouching or got their arms folded this could mean they are not interested or not listening. Facial expressions again can tell their emotions. For example if a person is frowning then this missed they are displeased. This can be interpreted both wrongly and
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Higher Nationals in Health and Social Care (QCF) Unit: Communicating in Health and Social Care Organisations Unit Code Date Issued: 23rd September 2013 Student Name: Student ID Submission Date: Lecturer: Internal Verifier: Assessment criteria Outcomes Assessment requirements To achieve each outcome a learner must demonstrate the ability to: L1. Be able to explore how communication skills are used in health and social care 1.1 Apply relevant
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