1 THE IMPACT OF TRAINING AND DEVELOPMENT OF HUMAN RESOURCE AS A CRITICAL FACTOR IN THE BANKING SECTOR (A CASE STUDY OF FIRST BANK OF NIGERIA PLC MAIN BRANCH ENUGU). BY IDORENYIN OKON IKPUT BA/2009/265 DEPARTMENT OF BUSINESS ADMINISTRATION FACULTY OF MANAGEMENT AND SOCIAL SCIENCES CARITAS UNIVERSITY‚ AMORJI–NIKE‚ ENUGU AUGUST 2013 2 TITLE PAGE THE PACT OF TRAINING AND DEVELOPMENT OF HUMAN RESOURCES AS A CRITICAL FACTOR IN THE BANKING SECTOR (A CASE STUDY OF FIRST BANK NIGERIA PLC MAIN BRANCH
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The term ‘training’ indicates the process involved in improving the aptitudes‚ skills and abilities of the employees to perform specific jobs. Training helps in updating old talents and developing new ones. ‘Successful candidates placed on the jobs need training to perform their duties effectively’. (Aswathappa‚ 2000). “Training is systematic development of the knowledge‚ skills and attitudes required by an individual to perform adequately a given task or job” (Michel Armstrong‚ 2001 and Olaniyan
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Training Program Development and Delivery The senior leadership of the customer service call center has realized that current practices are damaging the organization’s reputation and without making some serious improvements in training and development the organization will not have a future. Hiring a HR advisor to progress from their current state is the first step in the right direction. The HR advisor is responsible for providing the customer service call center with valuable practices to establish
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quality‚ integrity and excellence. Through recruitment‚ development and motivation of the best people‚ Wyeth Pharmaceuticals are continually growing and improving their business. They are acknowledged as a leader in innovation by linking pharmaceutical‚ biotechnology and vaccine technologies. Training And Development Training Top 125 No. 5: Wyeth Pharmaceuticals’ Rx for Excellence Wyeth Pharmaceuticals’ learning and development team is a shot in the arm to the organization‚ keeping it
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Explain the difference between training and development. How have changes in customer expectations affected Tesco and its need to train staff? Training and Development is the field which is concerned with organizational activity aimed at bettering the performance of individuals and groups in Organizational settings. Training is the acquisition of knowledge‚ skills and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies
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What are the four types of training objectives? Why is it necessary to formulate objectives for all four types of Objectives? Also discuss who benefits from Learning Objectives & Why? Types of Objectives Four types of training objectives are as below • Trainee reaction objectives • Learning objectives • Transfer of training objectives • Organizational outcome objectives Reasons to formulate Objectives: It is important to formulate all four types of objectives as they are based to address
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INTRODUCTION TRAINING AND DEVELOPMENT Training and development is the field concerned with organizational activity aimed at bettering the performance of individuals and groups in organizational settings. It has been known by several names‚ including employee development‚ human resource development‚ learning and development. An organization which aspires to grow must be in tune with the changing needs of the society. Training become relevant in the context since it is only through training that the
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Topic: Training and Employee Development I. Introduction: a. Audience Hook: Have you ever thought of what it takes to have a strong organization? I’ve spent 10 years’ in the production and manufacturing environment investigating the belief that in order for performance to be improved‚ organizations need to have trained and experienced people. (Fareed 2009) states that “Training is a way to create confidence among the employees so that they can operate the tasks without any obstruction‚ with
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proposed solutions This paper presents a very practical approach to design‚ administer‚ conduct respondent feedback of results‚ and assist local management in helping to resolve issues and problems identified within a department or unit in most organizations based on a real world example. Little attention has been devoted to an assessment of the attitudes of employees towards the effectiveness of training and development. These analysis the employee’s attitudes towards training effectiveness at four
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Employee Training and Career Development The objective of organizational development is to increase the long-term health and performance of the company while inspiring the lives of its employees. The emphasis is on organizational culture that influences the way people work‚ by removing obstacles and increasing motivation‚ where there is culture of continual improvement and part of everyday life. Training and organizational development empowers individual employees and leaders‚ and aligns shared
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