stay longer with the company “Higher retention of the right caliber of employees creates a stable and experienced labor force that delivers higher service quality at lower cost (Guthrie‚ J.P. 2001)‚ this leads to higher customer retention and of course increased productivity with profitability. Researchers have also tried to further this relationship that a satisfied employee will be instrumental in keeping the customers satisfied thus yielding increased profitability (Bain and Co‚ 1991). Another
Premium Employment Pearson product-moment correlation coefficient Customer satisfaction
the effectiveness of training and development programmes conducted. Because in the present scenario‚ up gradation of skills and knowledge of the employees is of much importance to keep the employee updated with the present changes. At the same time‚ cost associated with training and development is also very high. So‚ this research entitled as Employee training and development on IFB industries Limited‚ Verna goa is done to analyze the effectiveness of training and development programmes in the company
Free Motivation Skill Training
The Future of Training and Development Future Trends that will Affect Training • Greater use of new technologies for training delivery • Increased demand for training for virtual work arrangements • Increased emphasis on speed in design‚ focus in content‚ and use of multiple delivery methods • Increased emphasis on capturing and sharing intellectual capital • Increased use of true performance support • Increased emphasis on performance analysis and learning for business enhancement • Increased
Premium Management
MS600 Course Project Grocery store Project Regis-University ABSTRACT The Project “Grocery store” deals with the automation of supermarket. This software will help salespersons in managing the various types of Records pertaining to his/her customer. The
Premium Supermarket Entity-relationship model Grocery store
Training can be introduced simply as a process of assisting a person for enhancing his efficiency and effectiveness to a particular work area by getting more knowledge and practices. Also training is important to establish specific skills‚ abilities and knowledge to an employee. For an organization‚ training and development are important as well as organizational growth‚ because the organizational growth and profit are also dependent on the training. But the training is not a core of organizational
Premium Human resource management Human resources
given jobs. Training and Development: The training and development function gives employees the skills and knowledge to perform their jobs effectively. In addition to providing training for new or inexperienced employees‚ organisations often provide training programmes for experienced employees whose jobs are undergoing change. Large organisations often have development programmes which prepare employees for higher level responsibilities within the organisation. Training and development programmes
Premium Human resource management Human resources Organization
Effectiveness of Training and Development 1.0 Introduction 1.1 Background of the Study Every organization needs to have well trained and experienced people for performing the activities that have to be done. As the jobs become more complex‚ the importance of employee development also increases in a rapidly changing society. Employees training are not only an activity that is desirable but also an activity that an organization must commit its resources to if it is maintaining a viable and knowledgeable
Premium Management Organizational studies and human resource management Human resource management
OF TRAINING & DEVELOPMENT PROGRAMMES IN ITES AND BPO SECTOR INTRODUCTION Training refers to a temporary process utilizing a systematic and organized procedure by which non-managerial personnel acquire technical knowledge and skills for a definite purpose. Development is a long term education process utilizing a systematic organized procedure by which managerial personnel learn conceptual and theoretical knowledge for a general purpose. Employee training programs provide focused training to
Premium Sampling Sample Sample size
TABLE OF CONTENT Abstract 1 The problem and its context 2 Literature review 5 Methodology and data collection 9 Project Report structure 11 Timetable and resources 13 References 14 Appendices 17 ABSTRACT Non Governmental Organisations and Non Profit Organisations play a determinant role in our Mauritian Society. NGOs are surviving but with lots of problems such as financial‚ Management and also staffing issues. The Finance and Audit under the Ministry of Social
Premium Non-governmental organization Corporate social responsibility Non-profit organization
TRAINING International training and development International training process is one of the most important parts of overall successful company’s and employees’ implementation into new area. The process usually consist certain and specific stages which help to achieve the best result in adopting and transferring knowledge and competence among different units of the company. Figure 1 represents the stages of preparation for international assignments and directly shows the connection between recruitment/selection
Premium Expatriate Management