1.0 INTRODUCTION AND REVIEW OF LETERATURE 1.1 INTRODUCTION During the past few decades‚ customer satisfaction and service quality have become a major area of attention to practitioners and researchers. Both concepts have strong impact on business performance and customer behaviour. Service quality leads to higher profitability (Gundersen et al.‚ 1996) and customer satisfaction (Oliver‚ 1997). Furthermore‚ a number of empirical studies indicate a positive relationship between customer satisfaction
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Hypothesis Testing: Two-Sample Case for the Mean Many cases in the social sciences involve a hypothesis about the difference between two groups (i.e. men and women‚ control and experiment). We analyze statistics from two samples‚ and the hypothesis and confidence interval would deal with the difference between two population means. The following factors are important in hypothesis testing: 1. probability theory 2. the sampling distribution of the statistic 3. the errors inherent
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Marketing Research Attitudes and opinions of people in Brasov regarding Internet advertising I. Introduction I have conducted a marketing research on " Attitudes and opinions of people in Brasov regarding Internet advertising" to determine the way Internet advertising is seen and what its impact on the population of Brasov is. II. Research objectives and assumptions II.1. General Assumptions a) The biggest part of the population think that the television is the
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Allelopathic effect of S. macrophylla on the growth of V. radiata seedlings Thea Philea I. Mostralesa‚ Greeny Joy A. Perucho‚ Rhoshela Vi C. Rendon‚ John Gregor A. Rono‚ Emmerson P. Rullog‚ Riffcord R-Denz M. Tabula Institute of Biology‚ College of Science‚ University of the Philippines‚ Diliman‚ Quezon City (a Thea Philea I. Mostrales‚ e-mail: theaphilea.mostrales@gmail.com) ABSTRACT Swietenia macrophylla‚ or commonly known as the mahogany tree in the Philippines‚ is an introduced species of
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Global Advanced Research Journal of Management and Business Studies Vol. 1(4) pp. 126-133‚ May‚ 2012 Available online http://garj.org/garjmbs/index.htm Copyright © 2012 Global Advanced Research Journals Full Length Research Paper Impact of Motivation on the working performance of employees- A case study of Pakistan. Akbar Ali1‚ Maira Abrar2 ‚ Jahanzaib Haider 1 Bahaudin Zakariya University‚ Multan‚ Sub-Campus‚ Dera Ghazi Khan‚ Pakistan. Tel: 92-331-7304678‚ 2 3 Bahaudin Zakariya
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Stress‚ Job Satisfaction and Social Support: What Relationship do they have to Workplace Turnover Intentions? Amy Levin‚ MSW‚ PhD California State University Northridge Abstract This study tested a theoretical model depicting the relationships between diversity characteristics‚ organizational climate and personal outcome variables on intention to leave among child welfare workers. In a cross sectional design‚ a sample of 418 child welfare workers was drawn from a large public agency
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SPSS Basics for One-way ANOVA As an illustration of the process‚ consider the data given in Example 11-8‚ pp. 593 – 595‚ of Bluman’s Elementary Statistics: A Brief Version. Problem Statement: A researcher wishes to try three different techniques to lower the blood pressure of individuals diagnosed with high blood pressure. The subjects are randomly assigned to three groups; the first group takes medication‚ the second group exercises‚ and the third group follows a special diet. After four weeks
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Analysis of Variance Lecture 11 April 26th‚ 2011 A. Introduction When you have more than two groups‚ a t-test (or the nonparametric equivalent) is no longer applicable. Instead‚ we use a technique called analysis of variance. This chapter covers analysis of variance designs with one or more independent variables‚ as well as more advanced topics such as interpreting significant interactions‚ and unbalanced designs. B. One-Way Analysis of Variance The method used today for comparisons of
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“Effects of Family Demographics on Pester Power” By MURK NIAZ (9945) MUHAMMAD SHAHRUKH UDDIN (11551) HAFIZ MUHAMMAD YASIR (14220) MIR MUHAMMAD ASAD ULLAH (14108) A research proposal submitted in partial fulfillment of the requirements for the degree of Bachelors of Business Administration to Iqra University Research Centre (IURC) at the Iqra University‚ main campus‚ Karachi Karachi‚ Pakistan 13th Dec‚ 2013 ACKNOWLEDGEMENT We would like to thank Almighty Allah for giving us the
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Trade flow between Pakistan and other SAARC Countries Submitted by: Mustajab Ibrahim (12630) Submitted to: Mr.Nawaz Ahmed IQRA UNIVERSITY DEFENCE VIEW KARACHI DATE: 11th December‚ 2012 Abstract This research paper offers a selective survey of gravity equation in the International Trade. Gravity equation was first introduced in the Sixties as a purely empirical proposition to explain bilateral trade flow. The data was taken from the SAARC countries to evaluate the factors affecting
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