own standards. Reservation System is a tool to reach the Global Distribution Systems as well as Internet Distribution Systems from one single system‚ namely a central reservation system (CRS). A central reservation system (CRS) is mainly an assistance for hoteliers to manage all of their online marketing and sales‚ where they can upload their rates & availabilities to be seen by all sales channels that are using a central reservation system (CRS).A hotelier using a central reservation system (CRS)
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Service Marketing ------------------------------------------------- ------------------------------------------------- COURSE WORK TITLE (Assignment No. and/or essay/dissertation title) A CASE STUDY ON CUSTOMER ACQUISITON AND RETENTION ON THE AIRLINE SERVICE INDUSTRY DEADLINE DATE: 13 July 2012 I certify that this assignment is my own work. It does not reproduce anyone else’s work without proper acknowledgement. Signed By: Alexander Glenn Sugiarto Date: 10 July 2012 Tick the appropriate
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Introduction Case studies Learning excellence: Southwest Airlines’ approach Ulla K. Bunz and Jeanne D. Maes The authors Ulla K. Bunz and Jeanne D. Maes are based at the University of South Alabama‚ Mobile‚ AL‚ USA. Abstract In an era in which adapting to change means survival‚ it is important to study what successful organizations have done. While the airline industry in the USA has not made thriving financial headlines‚ one small company has been able to satisfy its customers completely
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Online Auction System Use Case and Misuse Case Diagrams Mounika Challagundla‚ Graduate Student Dr. Natarajan Meghanathan‚ Associate Professor Department of Computer Science Jackson State University‚ Jackson‚ MS 39217‚ USA use case description • Registration: Anyone who want to participate in auction first they have to register to the system. • Login: The user will provide login details in order to access anything. • Post items: Once registered as a seller‚ the seller can start posting his
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Exercise 1 [AON] Using the table below‚ draw the network diagram and answer the questions. When you have completed answering the questions‚ do a forward/backward pass. Activity Start C B P A U T R N End Predecessor Start Start Start C‚ B‚ P P A A U T‚ R‚ N Estimate in weeks 0 6 4 3 7 4 2 3 6 0 . How many paths are in the network‚ and what are they? 2. What is the critical path and its duration? 3. What is the float on activity U? 4. What is the impact to the project if activity
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developed for the automation of Hotel Reservation System is used in client server architecture with Ms Access as backend and .net1.3 as front end.Since the software is platform independent and has predefined functions and constraints such as to locate the charges ‚validating functions etc.‚so the project is technically feasible. Operational feasibility: The purpose of this project is to develop a Web based system which facilitates on line reservation of hotel accommodation from any where
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facilities can be used by SIA‚ but also the customers of other airline company. So those services in Changi airport are not unique for SIA. Airport service is valuable and important for SIA or other airlines company. Low unique and high valuable‚ then it is not SCAs. 2. Planes: SIA have 22% 747-400 aircrafts of total production in the world. These planes are greater flying range‚ better fuel efficiency and quieter cabin than other airline. High unique and valuable that SIA has strong competitive power
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PM) Grizzlies at Clippers Tickets November Friday‚ 2 L.A. Clippers at L.A. Lakers (10:30 PM) Clippers at Lakers Tickets Saturday‚ 3 Golden State at L.A. Clippers (10:30 PM) Warriors at Clippers Tickets Monday‚ 5 Cleveland at L.A. Clippers (10:30 PM) Cavaliers at Clippers Tickets Wednesday‚ 7 San Antonio at L.A. Clippers (10:30 PM) Spurs at Clippers Tickets Thursday‚ 8 L.A. Clippers at Portland (10:30 PM) Clippers at Trail Blazers Tickets Sunday‚ 11 Atlanta at
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1) How does this company make money even when other airlines don’t? What are the most important contributors to its financial success? ANS: - Southwest airlines founded specially to create intrastate between Dallas and Texas and their main agenda is to provide services at low cost as compared to other airlines. Even it’s very competitive to achieve this goal but southwest succeeded by keeping operations simple and consistent‚ cost saving strategy and meet customer expectation(on-time) at low cost
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IndiGo Airlines – A Case study in International Business Strategy The right thing to do is also the smart thing to do The success of Indigo is a mix of a clear brand promise of "on time" and supported with slick branding and signage‚ smart technology support and a passionate and young work force who multi-task. About Indigo IndiGo is India’s largest airline with a market share of 29.5 per cent as of June‚2013 as well as the country’s largest low fare carrier. IndiGo is the fastest growing
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