Table of Content Executive Summary 1 Introduction 2 Overview of Courier and Delivery Industry 2 Review of Data Mining 4 Review of Customer Relationship Management 4 Data Mining and Customer Relationship Management (CRM) 5 Challenges of Courier industry 5 CRM Strategy of Courier Industry 7 Customer value approach of Courier Industry 8 Tools‚ Techniques and Application of Data mining 9 Current Process of Data mining Implemented by Courier Service Organizations 12 Data Mining using Clustering
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P5 Explain the legal and ethical issues in relation to the use of business information Definition: Ethics concern an individual’s moral judgments about right and wrong. Explanation: Business information belongs to the business owner and any kind of use of the business related information should be used as per the company policy. There are legal consequences in breaking the rules (code of conduct & code of practice). Staff member needs to use his/her ethical judgement to decide what is
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F.‚ 1897. Beobachtungen an Menschen und Kaninchen qber den Einfluss des Klimas von Arosa (Graubqnden‚ 1890 m) auf das Blut. In: His‚ W.‚ et al. (Eds.)‚ Die Histochemischen und Physiologischen Arbeiten von Friedrich Miescher‚ vol. 2. F.C.W. Vogel‚ Leipzig‚ pp. 464 – 478. Finger‚ S.‚ 1994. Theories of brain function—the era of cortical localization. Origins of Neuroscience. Oxford University Press‚ New York‚ pp. 32 – 50. Flemming‚ W.‚ 1879. Ueber das Verhalten des Kerns bei der Zelltheilung und qber
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Carrier Intelligence Report Deutsche Post DHL March 2013 Table of contents Key financial figures Key stakeholder figures Macro environment Market & consumers 3 4 5 6 Corporate & media Governance & strategy Quarterly performance Corporate performance Business units 7 8 9 10 11 “Thanks to our presence in the world’s growth markets‚ the DHL divisions performed particularly dynamically in financial year 2012 and played a key role in increasing our consolidated revenue” Dr. Frank Appel
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List Management Don’t | Use separate lists for each segment of your audience. | Email Design Don’t | Use Meta tags. Meta tags will make the email too complicated for receivers to understand it. | Don’t | Use form elements. People will not pay more attention on these forms. They want some direct information in the email. | Don’t | Use Java‚ Javascript‚ Frames‚ ActiveX‚ ASP‚ PHP‚ Cache Busters‚ or Dynamic HTML. | Don’t | Embed Flash or other rich media files into the email message. |
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Guidelines: Include childhood‚ work ethic‚ and hardships. Rene Alder was probably one of the greatest goalies in his days of soccer. He was born on January 15th‚ 1985 in Leipzig‚ Germany. Rene started playing soccer as a young boy for the VFB Leipzig league. His coach saw so much potential in him that they decided to move him to Germany’s Bundesliga club in 2000 where he would play foor Leverkusen’s youth and second team. A couple of years later‚ Rene was signed to Bundesliga’s team and the
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in an annual rate of 5-7 branches‚ DHL had to increase vigilance and active war of defense. When the competitors get rid of the limitations of the policy (joint limits)‚ and we Experience in the mature markets to China‚ when an exact copy‚ DHL37% of the market is far from people to feel safe. In the Chinese market for international express industry‚ Federal Express and DHL’s competition will open up with the policy and all-round upgrade. Federal Express and DHL in the competition‚ we can see from
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Section FOOD & BEVERAGE SERVICE 1 For Hospitality Training Program- Dolphin Hotels Limited S t u d y G u i d e a n d ke y notes FOOD & BEVERAGE SERVICE Study Guide and Key notes Developed by ©2005 Training and development department Dolphin Hotels Limited‚ Ramoji Film City F O O D & B E V E R A G E S E R V I C E The Hotel Industry – Introduction Definition and Origin of the Hotel Industry H otel is defined as “A place where a bonifide traveller can receive
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BUSINESS MANAGEMENT AND FINANCIAL INSTITUTE IDENTIFYING SOME DIFFICULTIES IN SHIPPING MANAGEMENT ON INTERNATIONAL TRADE A CASE STUDY OF DHL COMPANY MIMPIO NDOULOU CELESTE SARAH A DISERTATION SUBMITTED TO THE DEPARTMENT OF SHIPPING AND LOGISTICS MANAGEMENT BMFI PARTIAL FUFILMENT OF THE REQUIMENT FOR THE ADVANCED DIPLOMA IN SHIPPING AND LOGISTICS MANAGEMENT
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Oracle Database Administration and Management. Retrieved October 16‚ 2005 from: <http://www.dba-oracle.com/cou_intro-oracle.html> DHL International (2005). Retrieved October 16‚ 2005 from: < http://www.dhl-usa.com/home/home.asp> Marden‚ Paul.(June 2003). Keeping Information in the Loop. Retrieved on October 9‚ 2005 from: <http://www.itwales.com/999181.html> Oracle Relational
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