Chapter 1: Welcome to the Hospitality Industry After Reading and Studying This Chapter‚ You Should Be Able to: Describe the characteristics of the hospitality industry Explain corporate philosophy Discuss why service has become such an important facet of the hospitality industry Suggest ways to improve service Hospitality Industry Leaders HOSPITALITY INDUSTRY- gets in your blood Other say “ You must be nuts if you want to work in this industry” Career Path In the Hospitality
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BOTTLENECK OPERATIONS/FACTORS AFFECTING PRODUCTION (AGRICULTURAL) Definition of Bottleneck 1. Finance Process that holds up others an activity within an organization which has a lower capacity than preceding or subsequent activities‚ thereby limiting throughput. Bottlenecks are often the cause of a buildup of work in progress and of idle time. 2. Operations & Production Somebody or something that slows down process a limiting factor on the rate of an
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everything counts. With the average cost of a cleft lip operation at only $240‚ even a charitable donation of $20 per month for one year alleviates the burden of a facial deformity for one well-deserving child. Operation Smile is one of the many charitable foundations where you can really see the impact of your donation dollars. Here on our website‚ you can view pictures from our recent missions and read about the latest news and events. Operation Smile relies on charitable donations and medical volunteers
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1. Introduction In this essay there is in-depth discussion about the function on planning. The importance of planning‚ and why it is required in every managerial activity is brought out by this essay. The nature and is effects on the other managerial functions. The various situations and problems faced if planning fails. 2. The importance of planning in the modern world: In the dynamic environment of the modern world‚ time is considered as money. One needs to be at the right place at the right
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QUALITY ON THE FLOORS OF PEPSI Established in the Carolinas in 1898‚ Pepsi-Cola has a long and rich history. The drink is the invention of Caleb Bradham‚ a pharmacist and drugstore owner in New Bern‚ North Carolina. This young pharmacist began experimenting with combinations of spices‚ juices‚ and syrups trying to create a refreshing new drink to serve his customers. He succeeded beyond all expectations because he invented the beverage known around the world as Pepsi-Cola. The business began to
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Operation Flood was a rural development programme started by India’s National Dairy Development Board (NDDB) in 1970. One of the largest of its kind‚ the programme objective was to create a nationwide milk grid. It resulted in making India the largest producer of milk and milk products‚ and hence is also called the White Revolution of India. It also helped reduce malpractices by milk traders and merchants. This revolution followed the Indian Green Revolution and helped in alleviating poverty and
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8/26/2011 PLANNING TECHNIQUES 1. 2. 3. 4. 5. 6. SEVEN PLANNING TECHNIQUES A Framework/Methodology 7. Stages of growth Critical Success Factors Competitive Forces Model Value Chain Analysis Internet Value Matrix Linkage Analysis Planning Scenario Planning STAGES OF GROWTH CRITICAL SUCCESS FACTORS 1977 Jack Rockart‚ Center for Information Systems Research (CISR)‚ Sloan School of Management‚ MIT A method for defining executive information systems needs Focuses on individual
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Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation‚ development‚ production and distribution. It deals with all operations within the organization. Related activities include managing purchases‚ inventory control‚ quality control‚ storage‚ logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services
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and effectiveness of operations and increasing customers’ satisfaction‚ as shown in Figure 1. Operational Audit Corrective actions by the management Increase customer satisfaction 10. Follow up - How to conduct Operational Audit? to increase Enable management to identify ways operational control. 1. Select procedures or departments whose operations are to be audited 2. Determine audit objectives 3. Select the audit team and determine the schedule 4. Define the operations to be audited 5. Determine
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Development‚ Career Planning and Counseling” Emman Kristoffer D. Sualog Floribelle M. Lendio Erika Jane M. Zalsos Kim L. Mendoza Bryan Jay Orpiada CAREER PLANNING I – Introduction Career Management is the combination of structured planning and the active management choice of one’s own professional career. The outcome of successful career management should include personal fulfillment‚ work/life balance‚ goal achievement and financial assurity. Career planning is a subset of career
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