OPERATIONS MANAGEMENT So What Is Operations Management? So What Is Operations Management? So What Is Operations Management? • Managing and directing activities of all forms is crucial in organizations • Accomplished by designing efficient and productive processes‚ and by effectively allocating resources What Makes a Successful Operations Manager ? Success Factors · · · · · · · · Quantitative proficiency The ability to identify and control risk Strong organizational
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flexible operations. C) Low price leading to a need to excel at low cost. D) Reliable delivery leading to a need to excel at effective customer service. E) Speed of operations leading to a need to excel at efficient distribution. 4) There are four perspectives on operations strategy. The term ’emergent strategy’ is most closely associated with which perspective? A) Bottom-up perspective B) Market requirements perspective C) Operations resources
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Chapter 6: Multiple Choice Questions 1. "Quality is defined by the customer" is a. an unrealistic definition of quality b. a user-based definition of quality c. a manufacturing-based definition of quality d. a product-based definition of quality e. the definition proposed by the American Society for Quality Control 2. Which of the following is not one of the major categories of costs associated with quality? a. prevention costs b. appraisal costs c. internal failures d
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(Tsiakkiros‚ 2002). External environment scanning is very important for gaining competitive advantage and successful strategic planning. . Wide range of factors acts as an external one that affects organizational performance i.e. political‚ economical‚ social and technological . . Political Factors: Political factors have a massive impact on organization’s strategy planning. Highlighted factors include: Health & safety laws‚ political stability‚ tax regulations and employment & environment laws.
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Homework - Week 1 Part 1: A pharmaceutical company is hosting an off-site evening hospitality reception for 200 of their best customers‚ featuring a theme that celebrates local culture. In order to ensure that the event is properly executed it must incorporate the six A’s‚ anticipation‚ arrival‚ atmosphere‚ appetite‚ activity and amenities. Anticipation is the first dimension of an event experience and is created with the announcement of the event. The anticipation of the hospitality reception
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Operation Bluestar The topic of “Operation Bluestar” is a very controversial issue because of where the Operation took place and all the events that occured. Operation Bluestar‚ was the code name given by the Indian government. It was an operation to evict Sant Jarnail Singh Bhindranwale and his followers from the Golden Temple. The Golden Temple is one of the most sacred places of worship for the Sikh community. It is also one of the oldest Sikh temples around
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Operation Assignment Name: HongYu Qiao ID: B332898 The operation network of Tesco in UK are the largest within the Group‚ with over 3300 stores and 310‚000 colleagues. Tesco has been trying to build a better supermarket in the UK and deliver the things that matter to their customers—great service‚ range‚ quality and great value.The key factors for Tesco to success include staffs‚ goods‚ delivery‚ layout‚ price and quality. For example‚Tesco
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Lesson Planning What does a lesson involves? 1. Transaction: The actual learning which takes place in the lesson (an acquisition or a purposeful give-and-take) 2. Interaction: The social relationships between learners themselves or between teachers (T-S). 3. Goal-oriented effort: awareness of a clear‚ worthwhile objective‚ the necessity of effort to attain it in a resulting sense of satisfaction and triumph if it is achieved‚ or of failure and disappointment if it is not. A satisfying‚ enjoyable
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STRATEGIC PLANNING – process of attaching strategies and tactics to each objectives set for the organization. Planning – strategic process for achieving future objectives of service enterprise. COMPONENTS: 1. Mission – describes current purpose and values of the organization. it is why organization exist. It should be audited on an actual basis 2. Vision – describes the potential purposes. The mission of an organization deals with the present while vision is concerned with the future direction of
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5 basic operations performed by computer system Inputting Storing Processing Outputting Controlling The internal structure of a computer looks like above: Input unit: Input unit links the external environment with the computer system. Data and instruction must be entered to the computer before performing any competition. Data or instructions can be entered through input devices eg. Key board‚ or any other input devices. Input unit transferred this data into binary coded in short input unit
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