| Chapter 1 Introduction 1.1 Background Customer Satisfaction is one of the most important issues concerning business organizations of all types‚ which is justified by the customer oriented philosophy and the main principle of continuous improvement of modern enterprises. Thus‚ customer satisfaction measurement may be considered as a most reliable feedback considering that it provides in an effective‚ direct‚ meaningful and objective way regarding the clients’ preferences and expectations
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Management Thesis A comparative study on the consumer’s preference towards branded jewellery over non branded jewellery in Nasik QUESTIONNAIRE NO. ___ RESPONDENT NO. ___ ------------------------------------------------- Hello‚ I am ____________________. I am a First year student of management pursuing my MBA from............................ As a part of my curriculum I have to undertake a survey on the given topic. All the information that we collect is strictly for study purpose and will
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NAME: TREVOR JENGAJENGA Develop a 7 page Training Evaluation questionnaire Introduction Evaluation forms serve a number of purposes in educational and professional settings. They offer insight into the quality of education‚ training programs‚ conferences and other events. Developing a customized evaluation form provides the opportunity for the most accurate feedback. This feedback can help make improvements to
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complete this questionnaire. Your responses will provide important information that will help to reduce Mat Rempit activities and prevent the activities of Mat Rempit to become worse among Malaysian culture. Please read each question carefully and answer it to the best of your ability. There are no correct or incorrect responses; we are merely interested in your personal point of you. All responses to this survey are completely confidential. Do not write your name on the questionnaire. Please answer
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Questionnaire 4. Monthly Income: A) Below Rest. 10‚000 B) 10‚000- 20000 C) 20‚000-30000 D) Above 30‚000 5. Education Qualification: A) Under graduation B) Post – graduation 6. Marital Status A) Married B) Unmarried 7. Years of experience: A) Less than 1yr B) 1-2 yrs C) 2-3 yrs D) 3-4 yrs E) Above 4yrs Please indicate your level of agreement in connection with various Factors: 1. Strongly agree 2. Agree 3. Neither agree nor disagree 4. Disagree 5. Strongly Disagree Work Environment
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MRA03_Proj04 Questionnaire Variable blocks Age 13 – 17 18 – 23 24 – 29 30 – 35 Gender Male Female Educational Attainment Less than Matric Matric / ‘O’ levels Intermediate/ ‘A’ levels Undergraduate Graduate & beyond Income per month 20‚000 or under 21‚000 – 30‚000 31‚000 – 40‚000 41‚000 – 50‚000 51‚000 – 60‚000 61‚000 – 70‚000 71‚000 & over Early Adopter The term Early Adopters was first introduced by Everett M. Rogers in his book “Diffusions of Innovations” 1962‚ where he categorized rate of adoption
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University of Makati College of Business Administration SURVEY QUESTIONNAIRE To the Respondent‚ We the student of University of Makati‚ taking up Bachelor of Science in Marketing‚ would like to conduct a survey in relation to our subject Project Study Preparation. Kindly provide the information asked in the questionnaire. We guarantee you that the information given will be treated confidential and will be used only for research purposes. We value your answers and appreciate your full cooperation
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Questionnaire 1) How many training programs have you attended in last 5 years? A) 0-5B) 6-10C) 10-15 D)More than 15 2) The programme objectives were known to you before attending it A) Strongly agree B) Moderately agree C) Can’t Say D) Moderately Disagree E)Strongly Disagree 3) Is the training program considered as importance on your part? A) Yes B) No 4) The training programme was relevant
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www.ccsenet.org/ijbm International Journal of Business and Management Vol. 7‚ No. 7; April 2012 The Study of Customer Satisfaction‚ Customer Trust and Switching Barriers on Customer Retention in Malaysia Hypermarkets Seiedeh Nasrin Danesh Faculty of Management and Information Technology‚ UCSI University Jalan Menara Gading‚ UCSI Heights‚ 56000 Kuala Lumpur‚ Malaysia Tel: 60-17-313-2730 E-mail: Danesh.nasrin@yahoo.com Saeid Ahmadi Nasab Faculty of Management and Information Technology
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Questionnaire for Clothes consumption NAME: CONTACT NO. OCCUPATION: e-mail: PLACE: DATE: Questions: 1) Approximately‚ how many times do you buy your clothes? a) Once a week b) Once every 2 weeks c) Once a month d) At the beginning of season e) During the sales period f) During the Christmas Festivities g) As the need arises h) Occasionally i) Rarely 2) From where do you usually buy clothes? a) Factory Outlets b) Retail Shops (unbranded)
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