attribution Output to text files and databases of different types Automate lifecycle and event driven communications IBM Unica allows you to plan‚ create‚ execute and analyze your marketing campaigns across multiple channels. It offers: Market Segmentation‚ Offer and Channel Assignment: a powerful‚ flexible‚ flowchart-based user interface to
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Page & Title Page American International University-Bangladesh (AIUB) REPORT ON “Logistic System of DHL” Submitted to: Dr. Ehsanul Huda Chowdhury Course Instructor Course: Marketing Research Section: A BBA Program Submitted By: “Foysal Ahmed” “ID 08-12089-3” “Marketing” Date of Submission: 26-12‚2011 MARKETING RESEARCH REPORT ON “Logistic System of DHL” Letter of transmittal December 26‚ 2011
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by the Minerva Research group. In addition I understand that the research projects at Image based modeling and dynamics lab like Velocity-aided Cardiac Segmentation match my interests. Infact‚ I posses a priori work experience in Image Segmentation by which I programmed TMS320C6474 to measure the speed of a cricket ball using image segmentation technique. I wish to credit courses like ECE6250 and ECE6258 to help me gain the requisites to participate and contribute in similar
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KEL451 MOHANBIR SAWHNEY Ontela PicDeck (B): Customer Segmentation‚ Targeting‚ and Positioning The Quantitative Customer Segmentation Study Although Joe Levy felt that the customer persona provided a good starting point to begin thinking about PicDeck’s segmentation‚ he believed that he needed quantitative data to get a more precise understanding of the relative attractiveness of different customer segments. This would require data on end users regarding their preferences and behaviors
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CASE STUDY Market Segmentation—Man’s Fairness The male fairness segment industry is pitched at around Rs. 250 crore and the industry is growing at a scorching 150 percent per year. The industry evidently has woken up to the fact that the metro-sexual and has a large appetite for beauty (the industry expression is "male grooming") products‚ particularly driven by a desire to look as fair as the fairer SEX. ABC Company recently launched ’GROOM PLUS’ the first men’s fairness cream and claims
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values is focused on personnel training benefits and dotfit. No mention of improvement of community or serving any other segment for this business. This is a different type of marketing and segment targeting. Benefit Segmentation: Usage: Loyalty Status: Multiple Segmentation Bases: F2 Young Accumulators - Kids & Cul-de-Sacs (25-44 ages) F4 Sustaining Families – Big City Blues (35 and Up) Y1 Midlife Success - Brite Lites‚ Lil City (55 and Up) M2 Conservation Classics – Gray
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CASE STUDY ON DHL CUSTOMER SATISFACTION The business issue DHL India‚ had seen a rapid growth in customer contact by email‚ with more and more of their customers now preferring to contact them by email rather than by phone. The 68-strong customer service team handles around 30‚000 customer requests per month. Unn Strand‚ Head of Customer Service at DHL India‚ wanted to ensure that they could maintain consistently high standards of service to customers contacting them both by email and by
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monetary value than the casual viewer (acquiring a new costumer is estimated to cost about 5 time more than retaining one). Note that although scenario-2 as well delivers these values it incurs higher risk due to its aggressive and narrow market segmentation. Finally‚ although the channel is still generating a healthy profit and therefore one would be reluctant to changes‚ this suggested graduate‚ less drastic change would help management to stand behind it from other business aspects such
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DHL Case 1. Using the EVC framework (i.e.‚ differentiation value)‚ what opportunities exist for price customization at DHL? (In other words‚ where is there value that is not priced out?). Based on the differentiation value‚ the following price customization opportunities exist for DHL. - DHL can charge a premium for its extensive network span and coverage in remote areas that they serve‚ which are not serviced by their competitors‚ like Africa. - Differentiation premium could be charged on
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Management P.10-12 Communication P.13 Conclusion P.14-15 References P.16 Background DHL Hong Kong DHL Express was the first international air expresses company to operate in Hong Kong. With DHL’s experience in local and regional markets‚ DHL strive to deliver the highest level of services and solutions. In 2000‚ DHL ’s Central Asia Hub at the Hong Kong International Airport began operation. In 2002‚ DHL entered into a franchise agreement for the development‚ construction and operation of a dedicated
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