GLOBAL BUSINESS Integrative Case Notes CASE NOTES INTEGRATIVE CASE 1 THE CHINESE MENU (FOR DEVELOPMENT) Analysis: China’s emergence as a significant economic power is an excellent basis for discussing what can happen in terms of economic development. You might have a discussion in class as to the extent that economic development can occur in the poorest nations on earth. Answers to Questions: 1. What role do institutions play in economic development? The student should have no problem
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CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram
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Section FOOD & BEVERAGE SERVICE 1 For Hospitality Training Program- Dolphin Hotels Limited S t u d y G u i d e a n d ke y notes FOOD & BEVERAGE SERVICE Study Guide and Key notes Developed by ©2005 Training and development department Dolphin Hotels Limited‚ Ramoji Film City F O O D & B E V E R A G E S E R V I C E The Hotel Industry – Introduction Definition and Origin of the Hotel Industry H otel is defined as “A place where a bonifide traveller can receive
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MODULE TITLE: SUPPLY CHAIN AND OPERATIONS MANAGEMENT ASSIGNMENT TITLE: ESSAY ON SUPPLY CHAIN RISK MANAGEMENT IN BUSINESS TABLE OF CONTENT 1.0 Executive summary 3 2.0 Introduction 4 3.0 Risk identification 5 4.0 Risk assessment
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Sarathi|Srilakhi Sah| Domestic express major Blue Dart had forged a five-year sales alliance with DHL Worldwide Express‚ after the company decided against renewing its existing contract with FedEx‚ the new alliance was effective from October 1‚ 2002. The key consideration for Blue Dart was the restrictive nature of contract as the contract forbade the domestic courier to carry any packages from TNT‚ UPS or DHL. Other issue was that Blue Dart wanted to strengthen regional presence by tapping Indian trade
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report This report was commissioned by DHL Supply Chain‚ with original research undertaken by FreshMinds‚ an independent research agency in autumn 2011. In depth qualitative interviews were carried out with seven external clinical supply chain experts and six internal DHL experts. All external experts have anonymised titles that closely match their role‚ whereas DHL experts are named. For further information on any aspect of this report‚ please contact DHL using the details provided at the end of
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traditions in many countries. 4.I think DHL decrease in bussiness because of their merger with Airborne Express in 2003. I think the dangers of being the first movers made them ambitious of becoming better and lead them to a wrong investment 1. Yes because DHL gets to have more business with boeing than others because they are ranked first and their were there first. Boeing gets to make a lot of planes and other transportations that go internationally that DHL would get more because they were first
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FedEx: Building a Global Distribution Powerhouse Questions 1. Evaluate the methods used by FedEx to grow domestically and internationally. Why do you think that the company initially had problems in its global operations? We are living in a global world so business‚ companies and people needs to communicate and deliver something to others quick and successfully in domestically and internationally. For that reason‚ Smith designed efficient distribution system to overcome difficulties in moving
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ability to understand customer needs and work appropriately | 1 | 2 | 3 | 4 | 5 | 6 | 7 | | | | | | | | | | | | | | | | | 7. Your ability to identify‚ develop and prioritize initiatives that will improve the quality of service to DHL customers. | 1 | 2 | 3 | 4 | 5 | 6 | 7 | | | | | | | | | | | | | | | | | 8. Carry out tasks as assigned with utmost care & efficiency & in compliance to the Customs & any other law in force | 1 | 2 |
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P5 Explain the legal and ethical issues in relation to the use of business information Definition: Ethics concern an individual’s moral judgments about right and wrong. Explanation: Business information belongs to the business owner and any kind of use of the business related information should be used as per the company policy. There are legal consequences in breaking the rules (code of conduct & code of practice). Staff member needs to use his/her ethical judgement to decide what is
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