Contents Identify and describe the business model used by Dell. 2 Explain the different types of EC transactions used by Dell. 6 Analyze the competitive advantages Dell has over its brick and mortar competitors. 10 Relate this case study to supply chain management improvements 12 References 14 (Words: 2800 approx.) Identify and describe the business model used by Dell. 1. Online direct marketing model Dell implemented an aggressive online marketing and offered competitive
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GUIDELINES EMPLOYEE REWARD & RECOGNITION POLICY Introduction: Benefits of an Employee Recognition Program 1. Increased customer loyalty and retention; lower turnover. Employees who feel appreciated and respected will be more productive and motivated‚ and are likely to remain longer with the company. 2. Higher employee productivity overall. 3. Increased retention of mid to high performers. 4. Overall increased employee morale. Employees often go above and beyond what is expected of them
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INTRODUCTION Management faces lots of challenges in determining their employees reward. The reward system an organization adopts must have a balance in market competitiveness‚ organizational performance internal equity‚ and individual performance considerations ( Scott et al‚ 2011 ) The above authors pointed out the importance of fairness in setting up reward systems and pointed out that no matter how complicated the reward policies and practices seems to be‚ employees must have a perception of fairness
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Procedures Dell has in Place to Ensure Ethical Behavior Dell Corporation has fostered a culture of integrity where employees thrive as they are proud to work in environment that adheres to the company values both legally and ethically and the laws of the countries where Dell conduct business. The company has established a Global Ethics and Compliance Office along with the “human resources department” and other internal partner organizations to achieve such an ethical environment. The first
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(ROE) of Dell Corporation from 2008 to 2012. Dell /Year | Net Revenue($B) | Net Income($B) | ROA(%) | ROE(%) | 2008 | 61.133 | 2.947 | 10.69 | 78.90 | 2009 | 61.101 | 2.478 | 9.35 | 58.01 | 2010 | 52.902 | 1.433 | 4.26 | 25.40 | 2011 | 61.494 | 2.635 | 6.83 | 33.92 | 2012 | 62.071 | 3.492 | 7.84 | 39.16 | 2. Dell Inc. share prices from 1998 to 2013. . Forecast Earnings Growth | | According to the graph above‚ over the next five years‚ the analysts that follow Dell‚ are expecting
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“Soul of Dell” was created Kevin Rollins was serving as the Senior Vice President of strategy and noticed Dell had a culture that needed to be changed. This culture was‚ “created a culture of stock price‚ a culture of financial performance‚ and a culture of ’what ’s in it for me? ’ throughout our employee base" (Zellen‚ 2004). Between Rollins and Michael Dell the “Soul of Dell” was created. This is now the corporate philosophy for Dell and has been since 2000. The purpose of The Soul of Dell is to
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An effective employee reward system for a human services organization should contain items that are acceptable by both the employer and employees. Reward systems are made for both the employee and employer because happy employees make a productive work environment which makes the employer happy. An effective system will have item that are worth going for‚ which makes the employee more motivated‚ to do his best work. The employees are almost guaranteed to work more effectively with the right incentives
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Dell case Based on Ali Farhoomand’s “Dell: Selling Directly‚ Globally (2007) Introduction Dell’s business model has been the key element of Dell’s growth in revenue and reputation. It was innovative‚ cost reducing and effective with customers. Since the foundation Dell grew rapidly and did not appear to look back until 2007 when they lost their spot as the number one computer vendor in the world. This report will identify the key elements of Dell’s strategy and explain why it was a success in
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Dell CSR Company Profile Michiel van Dijk & Irene Schipper Amsterdam‚ May 2007 Dell – CSR Company Profile Colofon Dell CSR Company Profile By: Michiel van Dijk & Irene Schipper February 2007 Stichting Onderzoek Multinationale Ondernemingen (SOMO) Centre for Research on Multinational Corporations This document is licensed under the Creative Commons AttributionNonCommercial-NoDerivateWorks 2.5 License. To view a copy of this license visit: http://creativecommons.org/licenses/by-nc-sa/2
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Executive Summary SITUATION: Once the largest computer manufacturer in the world‚ Dell has slipped to third in line behind Lenovo and HP. With sales of their once famed laptops and PCs quickly declining‚ their market share has taken a hit as a result. Lenovo and HP are not only to blame for Dell’s demise‚ Apple and Google have established new markets for smartphones and tablets that has shifted demand to these new toys away from laptops/PCs. These new disruptive technologies are a cheaper and thus
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