SOUTHSIDE TEAM CASE STUDY South Street hospital is one of the most popular and patient centric hospitals in the area‚ but they are having issues with customer service due to their call center. A patient was harassed and made to feel as if he wouldn’t be treated unless he brought his payment in full‚ and a doctor in the hospital has also experienced this issue. That experience turned the patient off from coming in for a needed procedure. From what I gather there are three main areas that have broken
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We all know that there’s a lot of racial profiling that happens in the police department but there’s even one criminal profiling. In my opinion I think they come hand-in-hand because when you look at somebody only are you touching them by their appearance you’re also taking them by the way they carry themselves. For example‚ if you grow up in a particular neighborhood where everyone’s always yelling and fighting then people are going to think you were like that as well. All because you grew up in
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* Step 1: Situational Analysis 1. McGregor’s department from its inception has laid a great emphasis on personal service of its clients. James McGregor‚ the current president doesn’t want to destroy its old-world charm‚ which differentiates it from the other departmental stores. But at the same time he is worried that with an old-fashioned image‚ he will not be able to attract young customers and eventually would lead to over reliance on the middle aged and elderly clientele. 2. This year for McGregor’s
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Sjorgen’s syndrome Sjogren’s syndrome is a disease that causes dryness in your mouth and eyes. It can also lead to dryness in other places that need moisture‚ such as your nose‚ throat and skin. Most people who get Sjogren’s syndrome are older than 40. Nine of 10 are women. Sjogren’s syndrome is sometimes linked to rheumatic problems such as rheumatoid arthritis. Sjogren’s syndrome is an autoimmune disease. If you have an autoimmune disease‚ your immune system‚ which is supposed to fight disease
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Managing and Leading staff: a vital element which the Head of Department must fulfil. The inspectorate commented that ‘too many heads of department take the narrow view that their responsibility is for managing resources rather than people’ (Her Majesty ’s Chief Inspector of Schools‚ 1997). Being able to lead and manage staff has become a vital role which the Head of Department must fulfil to create an effective and successful department. For many‚ however‚ managing staff and getting them to work
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13 Domestic Cabinet Departments 1.) U.S. Department of Agriculture (USDA) – responsibilities include farming‚ agricultural products‚ food stamps‚ and anti-poverty programs‚ and conservation and natural resource protection. The inspectors of this department are responsible for the safety of the nation’s food supply. 2.) U.S. Department of Commerce- responsible for everything we buy and sell‚ they regulate everything from foreign trade to fishing to the granting of patents‚ they oversee programs
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| Question #2 - Assume each department (new‚ used‚ service) is treated as profit center‚ as described in the case. Also assume in a-c that it is known with certainty beforehand that the repairs will cost $1‚594. a. In your opinion‚ at what value should this trade-in (unrepaired) be transferred from the new-car department to the used-car department? Why? b. In your opinion‚ how much should the service department be able to charge the used-car department for the repairs on this trade-in
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Training is an essential part of the fire department‚ whether it is annual‚ daily‚ or basic training; there are often too many resulting unnecessary deaths and injuries. Training is the fundamentals to any job‚ and in the fire department training is the only thing fire fighters can rely on to do their job and save their life and others. Training has specific goals in order to improve individual’s performance‚ productivity‚ capability‚ and capacity. Police‚ emergency medical services‚ and fire service
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Discrimination Against Women In The Police Department Often when a person thinks of discrimination‚ they think of discrimination against different races‚ however‚ there are different types of discrimination that exists in our society‚ regardless of skin color‚ wealth or social status. There are different types of discrimination such as‚ race‚ religion‚ sexual orientation‚ height‚ weight and more (Dempsey pg. 197). There are no limits where discrimination takes place and unfortunately it can take
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GRCC Campus Police Department provide safety and have full law enforcement authority and responsibility‚ including the authority to arrest individuals who commit crimes on campus. Campus Police Department also have a total of sixteen officers‚ three police cars‚ police bicycles‚ and is not open twenty-four hours. GRCC Campus Police Department provide severals service to all visitors‚ students‚ and employees. The Campus Police Department provide services that the police department does not provide such
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