CUSTOMER RELATIONSHIP MANAGEMENT – ‘AN OLD WINE IN ANEW BOTTLE’ INTRODUCTION: Customer relationship is not a new concept; companies have been interacting and dealing with customers since the inception of trade. Earlier more focus and attention was on product and services instead of customer centric. With increase in competition because of globalization and usage of internet changed the picture of business. Customers have variety to choose from‚ more knowledge about the companies and
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the commercial activities between East and West has become one of the major lifeline almost dominated the world economy. Its representation can be attributed to the Japanese and U.S. economic and trade. As is well known‚ the United States is the superpower of the world‚ not only in military but also in economic. Japan is a small country‚ while considering the contribution to the world economic Japan still is a big country. So trade exchanges and business negotiations between these two countries is a
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Subject: Financial Accounting-I Course Code: BBA-104 Lesson: 1 Author: Dr. Chandra Shekhar Vetter: INTRODUCTION TO ACCOUNTING STRUCTURE 1.0 Objectives 1.1 Introduction 1.2 Development of accounting discipline 1.3 An accountant s job profile: functions of accounting 1.4 Utility of accounting 1.5 Types of accounting 1.5.1 Financial accounting 1.5.2 Management accounting 1.5.3 Cost accounting 1.5.4 Distinction between financial and management
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Differences Between GAAP and IFRS The International Accounting Standards Board (IASB) and the Financial Accounting Standards Board (FASB) are working together to eliminate a variety of difference between the United States generally accepted accounting procedures (U.S. GAAP or GAAP) and International Financial Reporting Standards (IFRS). This convergence project grew out of an agreement reached by the two boards in 2002 (Deloitte‚ 2004). On February 24‚ the SEC unanimously agreed to publish a statement
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“The House that Ruth Built” has seen many history-making moments in its 85 years in the Bronx: twenty-six World Series titles‚ four Major League Baseball All-Star games‚ two papal visits by John Paul II and Benedict XVI. Now that the Bronx Bombers have ended their 2008 season 8 games out of first place‚ finishing third behind the Boston Red Sox and the Tampa Bay Rays‚ the old Yankee Stadium will shut its doors (M.L.B. Advanced Media‚ “2008 Regular Season Standings”). The start of next season will
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Name: University: Course: Tutor: Date: New York Demographics and Cultural Differences Introduction Globalization has brought together people from varied cultural backgrounds (Gerstein & Canel 188). Different professionals have found themselves working with people whose cultural backgrounds are very different from their own (Mahadevan 8-9). This paper discusses New York City’s demographics and the associated cultures. New York City Demographics New York City is the United States’ largest city
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Old is Better than New My brother-in-law Marcus loves antiques. That was the main reason why his grandmother left him an old cupboard in her will. He had often admired it in her home and told her how much he liked it. The cupboard is now in Marcus’ house‚ where it gives character to the cloak-room. It is a traditional Swedish cupboard‚ hand-made over 200 years ago and painted in the rustic style that was characteristic for the taste of the countryside people of that time. Its colors have faded
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One of the biblical themes that have developed in the Old Testament and in the New Testament is the theme resurrection. The theme has continued developing as well as the meaning of the theme. Many writers have reinterpreted the meaning of resurrection and have changed it. Resurrection is the raising of the dead. It can be thought as an individual experience or a common ultimate destiny of mankind and the world. There are three different‚ but related beliefs of resurrection. The first one is that
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Compare and Contrast 2 artworks ‘Music In the Tulieries’ And ‘Dance at le Moulin de la Galette’ Music in the Tuileries Garden depicts a fashionable Parisian crowd socialising in the the Tuileries garden as they enjoy the music played by a band‚ Manet has not included the musicians in the painting. The scene is crowded and the composition of people occupies more than half of the canvas. Manet has attempted to capture the hustle-bustle of the modern life of people living during the era. He has
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| Health Care In Our Nation‚ Old Versus New | | | | | I will compare the current health care system with the new Patient Protection and Affordable Care Act (ACA) that became law on March 23‚ 2010. The current system‚ which is being phased out between 2011 and 2018 is increasingly inaccessible to many poor and lower-middle-class people. About 47 million Americans lack health insurance‚ an increase of more than two million people from 2005 (Rovner‚2011) the increasingly
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