AO1 Internal and External Customer Needs at Cadbury World Internal Customers: Staff: At Cadbury world the staff are constantly training and working on how to communicate with the customers‚ always training to maintain their expectations and how they can improve. They can improve. They have this training course called Welcome Host for managers. (Www.welcometoexcellence.co.uk) and here they learn how to have good customer service. There are different training courses they have to take part
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The External Factor Political‚ Governmental & Legal Forces Government spending and taxation policies Hong Kong is a free port of less tax and low tax rate. The tax must to pay for enterprise only pay the profit tax every year. The normal rate of Profits Tax is 16.5% for corporations and 15% for unincorporated businesses. More companies have been attracted to invest in Hong Kong. Hong Kong does not impose value-added tax (VAT)‚ goods and services tax (GST) or sales tax. The price of products
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understand what how an organization is functioning we have to concentrate on a broader perspective and we have to analyze the people that are actually building blocks of the organizations. Hence the study of organizational behavior means studying the structure‚ the functioning‚ the performance and the behavior of people in an organization. In today’s world we interact with organizations that exist for accomplishing specific and well-defined goals through the behavior of their members. As we enter a technology
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Table of contents 1. Introduction..................................................................................................................2 2. The role of internal and external auditors in corporate governance..............................2 3. Difficulties faced by auditors in contribution to corporate governance……………....4 4. Conclusion…………………………………………………………………………….6 5. References…………………………………………………………………………….7 1. Introduction Corporate governance involves measuring
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1. Organizational structure of Asia Commercial Bank and Sacombank At the Operation area in the Organizational chart of Sacombank‚ there are departments which are divided by occupational categories or functions such as HR & Training‚ Personnel banking‚ and Corporate banking... Each department that has appropriate sub-functions carries out particular task to develop productions‚ example: HR & Training has sub-functions are Human Resources Department‚ and Training Center. Therefore Sacombank
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Capital Structure means how an organization or company manage their capital or obtain financial resources to manage their business well. Business adopts different types of capital structures in order to meet the internal needs and an external need which is satisfying the shareholders. In order to make a decision about the capital structures‚ several factors need to been consider in making a good decision for the company. There are a lot of factors that related in determinants of capital structure. This
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article in CNN Money: “The economists that make the world ’s crucial monetary policy decisions are the same economists who authored most textbooks in use. While superficially appealing‚ their theories lack empirical evidence‚ are riddled with internal inconsistencies‚ and are based upon tenuous assumptions. Specifically‚ their models are built on downward sloping demand curves‚ upward sloping supply curves‚ perfect competition‚ rational consumers‚ benevolent dictators‚ and general equilibrium;
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Nae March 8‚ 2015 1st Period Internal & External Conflict Struggle‚ struggle‚ struggle! We live in a time of conflict‚ external and internal. External conflict is a struggle between man and an outside force. Internal conflict is a struggle between man and self. Dealing with each conflict can be difficult‚ but there’s always a way to deal with it nonetheless. Dealing with internal conflict can be more difficult because you’re dealing with your own emotions and it can sometimes lead to depression
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Internal and External Influences affecting the Consumer’s Decision Making Process A number of factors affect the consumers buying behavior. Some of these are internal and others because of external influences. A few of these internal and external factors influencing the consumer’s buying behaviour while deciding to buy a Digital Camera are listed below: Internal Influences Perception: Perception is how a consumer processes information consciously or subconsciously. The perception about the brand
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Assignment 2: External and Internal Environments Business 499 Zavier Pyles Professor May January 30th‚ 2013 Vroom Vroom! This is the welcomed sound that automobile owners and manufacturers like to hear. It is the sound of completion‚ success‚ and satisfaction. But what happens when this sound is drowned out by weakened profits‚ customer dissatisfaction‚ and industry weakness? In comes the government bailout of the automobile industry. In recent years‚ 2008-2010‚ Ford‚ GM‚ and Chrysler
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