QUALITIES OF A HERO Sacrifice - is the forfiture of something highly valued for the sake of one considered to have a greater value or claim. Determination - is a fixed intention or resolution; a firmness of purpose or resolve. Loyalty - is the feeling of allegiance or the act of binding oneself to a course of action. Courage - is that firmness of spirit and swell of soul which meets danger without fear. Dedication - is a selfless devotion; complete and whole hearted fidelity or the act of binding
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or services which may give satisfaction to them. So the impact to the business is a loss on profit. What is Customers? Customers are the most important asset of any organization‚ because without customer the business organizations are nothing. 2 TYPES OF CUSTOMER 1. External Customer- outside the organization‚ business customers‚ suppliers‚ partners‚ end consumers. 2. Internal Customer - inside the organization‚ e.g.‚ other departments‚ fellow employees. SERVICE QUALITY
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The qualities that make Ender a successful leader is that he was hard working‚ he had empathy for others‚ and he was a decent person who was respected. One of the reasons Ender was a successful leader was that he worked hard to prove himself and become a good leader. Ender was chosen by Colonel Graff to become a commander but Colonel Graff also isolated Ender from the other boys by praising him and because of what Graff did Ender had to work hard to prove he could succeed by himself. When Ender
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Total Quality Management – MGT510 VU Lesson # 01 OVERVIEW OF QUALITY MANAGEMENT PROFESSIONAL MANAGERIAL ERA (1950) In our present age of market driven capitalism and futuristic knowledge driven economic markets‚ the decision are made and the trends are set by the professional managers. Unlike their predecessors‚ the captains of today’s business do not own their own companies. They must know the whole business but have control over only one small part. They must be product oriented‚ process
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Quality Management Principles in Travel Agency By: Ihsan Raharjo - 7085271 Definition of Customers: There are two kinds of customers that can be considered for a travel agency. The first is the public‚ in which this also has several types of customers that have different needs and expectation. The second is corporate customers‚ they have more specific needs which is related to the needs of their business and how the travel agency can support it. Definition of Products: Products that is offered
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Total Quality Management Total Quality Management / TQM are an integrative philosophy of management for continuously improving the quality of products and processes. TQM is based on the premise that the quality of products and processes is the responsibility of everyone involved with the creation or consumption of the products or services which are offered by an organization‚ requiring the involvement of management‚ workforce‚ suppliers‚ and customers‚ to meet or exceed customer expectations.Cua
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Quality of Service for Mobile Ad Hoc Networks Diploma Thesis of Patrick Stüdi Assistant: Jianbo Xue Supervisor: Prof. Dr. Gustavo Alonso March 2003 ii Abstract The fast adaptation of IP-based communications for mobile and hand-held devices equipped with wireless interfaces is creating a new challenge for Quality of Service (QoS) provision. Due the error-prone nature of wireless links and the high mobility of mobile devices‚ traditional Internet QoS protocols like RSVP cannot be easily
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Operators use the term “Quality” somewhere in their advertising and promotion. What exactly does that mean? One would compile multiple responses‚ as management tries to define “Quality”. The same would be said for their staff‚ and‚ just as importantly‚ the customers. We all have different perspectives. Quality has become an essence to lifestyle and with intensification of competitors; there exist a constant drive to excel in business. Various authors and individuals have defined quality as per the business
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dimension measurement every each SD card slot . • To countermeasure the defect product in order to achieve tolerance by using Statistical Process Control (SPC). • The specification is defined as an Upper Control Limit (UCL) and Lower Control Limit (LCL) value from X-bar and R-bar chart. • To identify that dimension whether in or out of specification. • Difference value X and Y have to calculate. Then‚ all difference value of samples was calculated to get an average. • The result will be proceeding
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Inter-relationship/ relationship with other people; it is how a person deals or interact with other human beings. All of these aspects are profoundly linked‚ because intrapersonal relates to a person’s inner world and interpersonal is the relationship between the other human being. To be able to have effective interpersonal skills‚ it is important to have knowledge and a good practice of verbal and non-verbal communication methods. Both methods are very essential in nursing profession particularly in
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